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Sales Support - (Gov Sales & Mkt)


Dallas, TX
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Job Details

Company AT&T

Job Title Sales Support - (Gov Sales & Mkt)

Jobid att4-4117042

Location: Dallas, TX, 75219, USA

Description Working as a Sales Performance Reporting Manager, you will analyze sales performance, operational or customer service data for assigned sales channel(s) and make recommendations based on results. You will also recommend changes to policies.

**Additional Responsibilities:**

+ Receive assignments in the form of objectives and determine how to meet goals

+ Work with others to gain their cooperation

+ Conduct presentations using technical information

+ Work on issues where analysis of situation or data requires review of relevant factors

+ Exercise judgment within defined procedures and policies to determine appropriate action

+ Frequently interacts with functional peer groups

+ Defines and develops reporting enhancements

+ Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends

+ May have budget responsibilities

+ In this position, erroneous decisions or failure to achieve results will add costs and may impact the short-term goals of the organization

+ Responsible for location management including initial set-up and maintenance of all locations in CinglePoint II and all other applicable reporting and fulfillment systems, which supports:

o Enabling secure operations of Point of Sale systems

o Efficient and accurate distribution of sales collateral/merchandising

o Accurate payment of internal and external compensation

o Sales result reporting

+ Responsible for performance reporting and analytics to include:

o Creating all regularly scheduled and ad hoc reporting requests

Required Qualifications:

+ Advanced knowledge of Microsoft Excel

+ In Microsoft Excel, must be able to create pivot tables, convert data to different types of files, and use functions such as vlookup's and array formulas.

+ Ability to clear a background check and drug test

+ Ability to communicate clearly

+ The successful candidate will be able to perform the following with or without reasonable accommodation:

+ Ability to operate a personal computer, wireless equipment, copier and fax

Desired Qualifications:

+ Three or more years experience working in a reporting analyst role.

+ 7 or more years of sales operations experience.

+ Bachelors degree in a business discipline

+ Knowledge of AT&T Reporting tools including Business Objects, BID/Sunrise, Horizon, DSR, Dashboard, MyComp

+ Understanding of calculation of key sales metrics including gross adds, net adds, churn, FRPO, upgrades, and ARPU

+ Previous experience analyzing reports (including metrics and trends)

+ Strong organizational skills with attention to detail

+ Strong analytical skills

+ Wireless telecommunications experience

+ Excellent verbal and written skills

+ Keen attention to detail

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