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Senior Accounts Receivable Clerk - Tampa, FL

UnitedHealth Group

Tampa, FL
Job Code:
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Job Details

747980 Senior Accounts Receivable Clerk Tampa FL

Senior Accounts Receivable Clerk - Tampa, FL (747980)

Position Description

Position Description:

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Financial discipline and accountability count more today than ever. Which is why your performance and innovation will find a reception here like nowhere else as you help people live healthier lives while doing your life's best work.(sm)

Responsible for a specific assignment of outstanding A/R that requires resolution of the outstanding balance according to the A/R Policy and Procedures.

Primary Responsibilities:
  • Responsible for achieving KPI’s/Metrics set by Management
  • Investigates/resolves denied and short paid transactions in a timely and effective manner.
  • Manages work queue to insure all accounts are worked, timely and appropriately in monthly cycle.
  • Follows the department Policy and Procedures set by Management.
  • Identifies key challenges driving AR, escalates to Management for resolution at a global level.
  • Provides training and mentorship to new hires and AR Representatives on an on-going basis.
  • Ability to analyze AR work queue, provide recommendations for resolution and identify billing and payment trends.
  • Ability to maneuver through various billing systems and understand work flow.
  • Communicates with Business Partners, providing excellent customer service in order to reconcile outstanding account balances using approved collection techniques.  
  • Works to resolve account balances of an assigned portfolio of accounts.  Required actions taken may include (but not limited to) write-offs, appeals, transfers, review of EOBs and other carrier correspondence, litigation and self pay referrals.
  • Works with internal departments and Business Partners in identifying carrier trends to escalate for resolution. This may include missing bill files, incorrect bill form types, missing documentation, etc).
  • Works with Collections Manager/Supervisor of other member of the Management Team on special projects as needed.


  • Excellent analytical skills
  • Active listening skills
  • Organizational skills and ability to multitask
  • Flexibility and ability to work in a fast paced environment
  • Excellent computer skills 
  • Effective communication
  • Detail Oriented 
  • Team player
  • Adaptability
  • High School Diploma or GED
  • 2+ years of billing and collections  experience in the Healthcare industry
  • Proficiency with MS Word, Excel and Outlook
Preferred Qualifications:
  • Bachelor's Degree in Accounting, Finance or Business or higher

OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do.


If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance.  Join us and start doing your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Accounts Receivable Representative, Tampa, Florida, Billing, Collections, Healthcare

Job Details

  • Contest Number747980
  • Job TitleSenior Accounts Receivable Clerk - Tampa, FL
  • Job FamilyFinance
  • Business SegmentOptumRx

Job Location Information

  • Tampa, FL
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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