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Senior Administrative Assistant - Columbia, MD

UnitedHealth Group

Columbia, MD
Job Code:
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Job Details

Senior Administrative Assistant - Columbia, MD(Job Number:706634)

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)               


The Senior Administrative Assistant will support the Community & State Maryland Senior Leadership and team members with multiple administrative tasks. This role will include traditional administrative / clerical support roles including: answering the telephone, documents preparation (i.e.: PowerPoint, Excel spreadsheets, Visio org charts, etc.), scheduling appointments, maintaining calendars, making travel arrangements, processing and tracking expenses, etc. 


This role will also serve as the office's Business Segment Liaison (BSL) with responsibilities including: New hire onboarding / offboarding, equipment ordering and set - up, software purchases and office supply ordering. Senior Administrative work will involve direct client interaction.  The Senior Administrative Assistant will often be asked to handle / manage special projects as well.


This is a fast paced working environment that requires a self - directed and self - motivated individual with outstanding skills who is personable, professional and remains cool under pressure. This person should have excellent organizational skills, the ability to maintain confidentiality, high integrity, work well with different personalities and individuals from executives to front line users.   



Primary Responsibilities:                

  • Support Senior Leaders with administrative tasks; Create / maintain calendar and coordinate meetings avoiding scheduling conflicts

  • Create / prepare meeting materials (e.g., PowerPoint deck; agendas) and ensure distribution to appropriate individuals in a timely manner

  • Schedule, coordinate, and / or set up resources and technology needed for meetings / events; Leverage the appropriate technology to book meetings (e.g., conference rooms, catering, WebEx, tele-presence)

  • Complete and correctly submit required Service Requests to support department needs; track requests to ensure on time completion ; Process invoices and expense reports

  • Make travel arrangements for senior leaders and host, coordinate, and/or facilitate meetings / external events as needed

  • Incoming / Outgoing mail processing; UPS and FEDEX requests

  • Proactively determine needs of both the leader and the Plan and take actions to provide effective and efficiency support

  • Manage priorities, take proactive measures to prevent missed deadlines; deliver results as planned and monitor progress towards goals

  • Handle multiple assignments flawlessly and have the ability to consistently focus on the required details

  • Evaluate incoming requests/calls in terms of importance and use independent judgment to make the right call

  • Build good relationships with other administrators in the building and other parts of the business in order to be able to schedule meetings, resolve problems and make decisions that enhance organizational effectiveness

  • Communicate (speak, listen and write) clearly, effectively and timely using effective communication tools and techniques

  • Performs all other related duties as assigned

Job Administrative Support
Primary Location US-MD-Columbia
Other Location 
Organization C&S Maryland
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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