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Senior Benefits Specialist

Gaithersburg, MD
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Job Details

Careers Center | Senior Benefits Specialist
  • Senior Benefits Specialist

    System ID
    Human Resources
    Employment Status
  • Unit Description

     The Sr. coordinates the employee benefit appeal process.Communicates benefit information to associates during open enrollment.

    • Support Benefit Answer line (1-866-372-3159): Benefits Answer Line: • Research, handles all incoming telephone calls from all employees and resolves benefits related questions, problems, etc.
    • Maintains benefit records and files; prepares documents necessary for implementing associates’ benefit coverage.
    • Analyze payment requests for all benefit vendors and audits payments.
    • Responds to benefits inquiries from employees on plan provisions, benefits enrollments, status changes and other general inquiries
    • Monitor Conduct monthly ACA compliance testing and take action on issue resolution and communication needs.
    • Monitor and correct weekly vendor interface files with third party administrators.
    • Demonstrate a working knowledge of the Human Resources information system and how it interfaces with the various benefit carriers file integrations/transmissions
    • Research complex benefits payroll deductions issues, analyze quickly and accurately identify and correct errors in arithmetical calculations made by systematic/others
    • Partner with benefit vendors to provide events such as health fairs. 

    Preferred Experience

    Prior experience in benefits or Human Resources, 2-3 years 

    Position Summary

    Coordinates the employee benefit appeal process. Receives the appeal, researches issues, gathers information, recommends a resolution. Manages related databases and files.

    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree 

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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