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Senior Business Analyst - Eden Prairie, MN (Telecommute considered)

UnitedHealth Group

Eden Prairie, MN
Job Code:
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Job Details

Senior Business Analyst - Eden Prairie, MN (Telecommute considered)(Job Number:716024)

Optum HouseCalls Enabling Operation team is seeking talented individuals with specific skill sets to help achieve our performance and financial commitments. This role will use strong operational and analytical skills to design / develop, program and maintain process and reports. The ideal candidate will also have excellent oral and written communication skills, and strong interpersonal skills.


Primary Responsibilities:

  • Build and maintain data loading process to call center environment to ensure daily operations

  • Modify and update existing process to meet business needs

  • Establish process to report out fallouts and provide visibility to business to address gaps

  • Work with IT DBA / Support team to support root cause analyses and / or process issues

  • Control quality of work flow and document the process   

  • Enhance capability to optimize members loaded for outreach to achieve financial commitments

Job Business Analysis
Primary Location US-MN-Eden Prairie
Other Location North America
Organization Optum HouseCalls Admin Ops
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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