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Senior Business Operations Coordinator - Minnetonka, MN; Atlanta, GA; and Phoenix, AZ

UnitedHealth Group


Location:
Minnetonka, MN
Date:
01/18/2018
2018-01-182018-02-16
Job Code:
744892
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Job Details

744892 Senior Business Operations Coordinator Minnetonka MN Atlanta GA and Phoenix AZ

Senior Business Operations Coordinator - Minnetonka, MN; Atlanta, GA; and Phoenix, AZ (744892)

Position Description

Position Description:
 
 
You dream of a great career with a great company - where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.
 
This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.
 
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation and Performance.

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.

Positions in this function include those responsible for providing process and operational support to the functions within Business Operations Family. Positions in this function may also be responsible for quality reporting, analysis and audits, and for developing plans and programs to support continuous quality improvement using applicable tools. Employees in jobs labeled with SCA must support a Government Service Contract Act (SCA) Agreement.

Primary Responsibilities:
  • Review clinician demographics entered into the user interface and approve for importing
  • Populate and print new license applications
  • Timely communication with clinicians regarding missing information and / or inconsistencies
  • Preparing application(s) mailings
  • Complete full quality assurance review of clinician application returned to department by clinician
  • Obtain license payment funding on behalf of clinician
  • Submit application including payment and other required supporting documents
  • Follow-up on outstanding applications submitted to State board
  • Monitor aging reports and take appropriate action with State board and / or clinician
  • Perform online payment requests and manual check payment requests
  • Perform primary source verification: accessing individual State board websites
  • Special assignments including: monthly interaction audits and State board reporting
  • Support special accreditation applications such as URAQ and JCAHO
  • Onboard clinicians into clinical licensure system(s)
Required Qualifications:
  • High School Diploma or GED
  • 3+ years of experience in an office environment with time sensitive deadlines
  • 3+ years of experience with Microsoft Office (Microsoft Word, Microsoft Excel, and Microsoft Outlook)
  • United States Citizenship
  • Ability to obtain favorable adjudication following submission of Department of Defense eQuip Form SF86
Preferred Qualifications:
  • Experience working within healthcare / insurance setting
  • Experience with clinical credentialing and / or licensure
Soft Skills:
  • Desire and ability to learn new skills, systems and processes
As a requirement of UnitedHealth Group’s contract with the Department of Defense, this position requires U.S. citizenship and proof of favorable adjudication following submission of Department of Defense form SF86, (the National Agency Check or “NAC”).  Successful completion of the NAC process is a requirement for continued employment in this role.  NAC processing will be initiated by our TRICARE Security Officer post-offer, and can take 3-6 months for a final decision communication from the Department of Defense. Candidates will be allowed to begin employment with UnitedHealth Group in this role based on an interim clearance, and final results will be communicated as they are received.  Failure to obtain final NAC approval will result in termination from this role.
 
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So, when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
Keywords: Business Operations Coordinator, Minnetonka, Minnesota, Atlanta, Georgia, Phoenix, Arizona, UnitedHealth Group, Payment Requests, Healthcare, Insurance, Clinical Credentialing

Job Details

  • Contest Number744892
  • Job TitleSenior Business Operations Coordinator - Minnetonka, MN; Atlanta, GA; and Phoenix, AZ
  • Job FamilyBusiness Operations
  • Business SegmentOptum Corporate

Job Location Information

  • Minnetonka, MN
    United States
    North America
  • Other LocationsAtlanta, GA
    Phoenix, AZ

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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