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Senior Business Operations Coordinator - Shavano, TX

UnitedHealth Group

Shavano, TX
Job Code:
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Job Details

742115 Senior Business Operations Coordinator Shavano TX

Senior Business Operations Coordinator - Shavano, TX (742115)

Position Description

Position Description:
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.

Primary Responsibilities:
  • Understand and exhibit a good faith effort to maintain confidentiality of patient information in compliance with HIPAA policies
  • Resolves data discrepancies by making outbound phone calls to ensure an above average quality assurance score
  • Demonstrate minimum depth of knowledge and skills with provider contact information
  • Demonstrate knowledge of healthcare terminology
  • Other duties as assigned
  • Maintain accuracy of collected data from medical records presented to UHC for STARS and HEDIS measures
Required Qualifications:
  • High School Diploma / GED (or higher)
  • 2+ years of work experience in a call center, medical field and / or doctor's office
  • Experience with Microsoft Excel (basic navigation and data manipulation)
Preferred Qualifications:
  • Experience in managing physician / health care provider information
Soft Skills:
  • Strong analytical skills
  • Ability to write clear, professional communications for internal and external contacts
  • Excellent written and verbal communication skills
  • Ability to complete tasks in a timely manner
  • Attention to detail is critical
  • Highly accurate and efficient data entry skills
  • Self-motivated and flexible
  • Excellent organizational and time management skills
  • Strong customer service skills
Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in healthcare. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our Healthcare system. Ready? It's time to do your life’s best work.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: UnitedHealth Group; Senior Business Operations Coordinator; Shavano Park, TX; Excel; call center; medical field; doctor's office; physician; provider

Job Details

  • Contest Number742115
  • Job TitleSenior Business Operations Coordinator - Shavano, TX
  • Job FamilyBusiness Operations
  • Business SegmentUHC Benefit Ops - MandR Ops

Job Location Information

  • Shavano, TX
    United States
    North America
  • Other LocationsNEW BRAUNFELS, TX
    San Antonio, TX

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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