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Senior Clinical Administrative Coordinator - New York, NY

UnitedHealth Group


Location:
New York, NY
Date:
08/18/2017
2017-08-182017-09-16
Job Code:
1771178
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Job Details


Senior Clinical Administrative Coordinator - New York, NY(Job Number:724427)
Description

Position Description:

Talk about meaningful work. Talk about an important role. Let's talk about your next career move. Due to our expanding business, UnitedHealth Group is seeking Clinical Administrative Coordinators who share our passion for helping others live healthier lives. As one of the world's leading health care companies, UnitedHealth Group is pursuing innovative new ways to operate our service centers and improve on our ability to deliver high - quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Take this opportunity and begin doing your life's best work.

What makes your clinical career greater with UnitedHealth Group? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

The Senior Clinical Administrative Coordinator
will provide administrative support to the NY MLTC plan and MCO complex populations in relation to enrollment, dis - enrollment, transfers, assessment, and roster and file management and provider and member communication. The business operations specialist will work closely with entitlement, eligibility and clinical assessment staff to provide a seamless transition for members, and maintain a supportive relationship with providers, Maximus and LDSS.

Primary Responsibilities:

  • Work with hospitals, clinics, facilities and the clinical team to manage request for services from members and / or providers
  • Manage the referrals process, processing incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
  • Provide appropriate triage and care coordination notification cases for non - clinical assessment / intervention
  • Process notification requirements
  • Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review
  • Handle resolution / inquiries from members and / or providers that may include:
  • Benefit and Eligibility information
  • Authorization for treatment
  • Explanation of Benefits (EOB)

Job Clinical Admin & Processing
Primary Location US-NY-New York
Other Location 
Organization C&S New York
Schedule Full-time
Number of Openings 2
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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