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Senior Clinical Quality RN - Southwest Washington

UnitedHealth Group


Location:
Olympia, WA
Date:
01/23/2018
2018-01-232018-02-21
Job Code:
748135
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Job Details

748135 Senior Clinical Quality RN Southwest Washington

Senior Clinical Quality RN - Southwest Washington (748135)

Position Description

There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. Nursing here isn't for everybody. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Start doing your life's best work.(sm)
 
The Clinical Quality Nurse will be responsible for strategically developing clinically oriented provider and community based partnerships in order to increase quality scores based on state specific quality measures. Position is responsible for ongoing management of provider practice and community education on state specific quality measures. You will work closely with the quality director to coordinate an interdisciplinary approach to increased provider performance. Provider education regarding the quality improvement program involves analysis and review of quality outcomes at the provider level, monitoring, measuring and reporting on key metrics to assist providers in meeting quality standards, state contractual requirements and pay for performance initiatives. 
 
The Clinical Quality Nurse will focus on tasks that occur in accordance with State, CMS or other requirements as applicable. Position responsible for direction and guidance on provider-focused, clinical quality improvement and management programs.   The role assists contracted providers with analyzing member care, trending quality compliance at the provider level, and developing action plans and programs to support provider practices in continuous quality improvement using approved clinical practice guidelines, HEDIS, CMS, NCQA and other tools.
 
If you are located within the western Southwest WA area, you will have the flexibility to telecommute* as you take on some tough challenges.
 
Primary Responsibilities:
  • Works with an interdisciplinary team to document and report quality measures to meet state regulatory requirements specific to the dual eligible Special Needs Population (SNP)
  • Supports effective deployment of program at the practice level through strategic partnerships with participating practitioners and practice staff while assessing trends in quality measures and identifying opportunities for quality improvement
  • Designs practice level quality transformation through targeted clinical education and approved materials related to HEDIS / State Specific quality measures for provider and staff education during field visits
  • Works closely with the Health Plan Chief Medical Director(s) and other appropriate stakeholders implementing  and monitoring the quality performance of  value based provider contracts and reporting of findings at joint operations meetings
  • Serves as subject matter expert (SME) for assigned HEDIS / State Measures, preventive health topics, leads efforts with clinical team to research and design educational materials for use in practitioner offices; serves as liaison with key vendors supporting HEDIS / State Measures; consults with vendors to design and implement initiatives  to innovate and then improve HEDIS/State Measure rates
  • Identifies population-based member barriers to care and works with the QMP team to identify local level strategies to overcome barriers and close clinical gaps in care
  • Reports individual member quality of care concerns or trends of concern to the Health Plan Quality Director
  • Coordinates and performs onsite clinical evaluations through medical record audits to determine appropriate coding and billing practices, compliance with quality metrics, compliance with service delivery and quality standards
  • Investigates gaps in clinical documentation where system variation has impact on rate calculation, provides feedback to appropriate team members where issues are verified, and monitors resolution to conclusion
  • Based on medical record audit findings, provides follow-up education, practitioner intervention and measurement as needed to drive quality improvement
  • Educates providers and office staff on proper clinical documentation, coding and billing practices, state-mandated quality metrics specifications, provider profiling and pay for performance measurement and medical record review criteria, to drive quality improvement
  • Supports continuum of member care by identifying members in need of health education and/or services (case management, etc.) and refers members to the appropriate internal departments per policy
  • Documents and refers providers' non-clinical / service issues to the appropriate internal parties, to include Provider Relations and the Plan Chief Medical Officer by analyzing provider records and maintaining database
  • Works with providers on standards of care, and advises providers on established clinical practice guidelines and appropriate documentation and billing consistent with state specific measures and technical specifications
  • If required, supports state specific medical record collection and abstraction processes to drive optimum measurement and quality metric reporting during ambulatory medical record review, HEDIS data collection or for other focus studies as directed by the Plan Quality Director
  • Supports quality improvement program studies with work that ranges from accessing and analyzing provider records, maintaining databases and researching to identify members' encounter history
This is a field-based role with a home-based (telecommute, work at home) office.  You will be spending approximately 75% of the time in the field within an assigned coverage area. Candidates must be willing to travel within the Southwest WA area.
Required Qualifications:
  • Current, unrestricted RN license in the state of Washington
  • 3+ years clinical experience
  • 2+ years of experience of quality improvement experience or other relevant experience
  • Experience working in Medicare and/or Medicaid
  • Proficiency in software applications that include, but are not limited to, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
  • Ability to travel to physician offices locally up to 75% of the time

Preferred Qualifications:

  • Managed Care industry experience
  • Knowledge of HEDIS, NCQA, governing and regulatory agency requirements and provider value based contracting
  • Multilingual candidates
Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)
 
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords:  Registered Nurse, RN, Nurse, STARS, Quality, Quality Improvement, Analyst, Health Care, Project Manager, Medicaid, Medicare, HEDIS, NCQA, Managed Care, Regulatory Compliance, CMS, Telecommute, Telecommuter, Telecommuting, Remote, Work from Home, Olympia, Vancouver, Aberdeen, South Bend, Shelton, WA, Washington, UHC, UnitedHealthcare, Community and State, Public Sector, UHG

Job Details

  • Contest Number748135
  • Job TitleSenior Clinical Quality RN - Southwest Washington
  • Job FamilyNursing
  • Business SegmentCommunity and State

Job Location Information

  • Olympia, WA
    United States
    North America
  • Other LocationsVancouver, WA
    Shelton, WA

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelYes, 75 % of the Time
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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