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Senior Content Strategist

Walmart


Location:
SAN BRUNO, CA
Date:
11/21/2017
2017-11-212017-12-20
Job Code:
920023BR
Walmart
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Job Details

Senior Content Strategist in SAN BRUNO, CA | Walmart Careers

Senior Content Strategist

  • Location SAN BRUNO, CA
  • Career Area
  • Job Function User Experience and Design (UX/UI)
  • Employment Type -
  • Position Type -
  • Requisition 920023BR

What you'll do at

Design, content, and user experience are incredibly important at Walmart eCommerce. We look to the Content Strategist to envision how to help people save money and live better with Walmart, and to bring that vision to life. Content Strategists help transform complex information and tasks into easy-to-use designs for our millions of customers around the world. To do this you’ll use your knowledge of the UX process (research, conceptual design, prototyping, testing) in collaboration with other content strategists, architects, designers, researchers, product managers and engineers.


What You’ll Do:
• Lead in the creation of business and consumer product experiences.
• Work without close supervision but seek out and welcome feedback from senior UX leaders and managers.
• Focus on customer needs and continuously improve content to increase customer comprehension, product adoption and issue resolution.
• Help users figure out what to do next with perceptive decisions about language and wording choices.
• Solve complex problems and work with others with the same passion, to collaborate and merge solutions into a larger structure and create a cohesive design ecosystem.
• When you look at Walmart.com, you will see multiple easy ways we could restructure our navigation, data, content, checkout flow, or page elements to make the experience easier and more delightful for our customer – and you’re excited to tell us about them.
• Mentor other team members on best practices.

Minimum Qualifications

• Ability to write brief, persuasive, on-task text that keeps users engaged and reduces errors and confusion.
• Familiarity with accessibility standards and how to write for screen readers.
• Excellent time management skills and ability to adapt to the ever-changing priorities of the eCommerce business. Work quickly and efficiently while maintaining a high level of attention to detail.
• A constant drive to stay up-to-date with the latest industry news and developments.
• Excellent presentation, communication, and negotiation skills.
• Experience with business requirement gathering, site assessment, competitive analysis, and secondary research.
• Inclusive design philosophy with a strong editorial sense. You gather feedback judiciously, but know when to adjust your designs and when to follow your initial vision.
• Bachelor's degree and 5+ years with digital content creation experience.

Preferred Qualifications

• Experience creating content strategy for large customer facing properties.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
"I feel like my manager wants to help me become a better developer and a better person overall."
— Roel, Program Analyst

Hello, Silicon Valley

You don’t have to choose between your career and your lifestyle. In Silicon Valley, you can have both.

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