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Senior Customer Service Billing Representative - West Hills, CA

UnitedHealth Group


Location:
WEST HILLS-California, CA
Date:
09/05/2017
2017-09-052017-10-04
Job Code:
1786560
Apply on the Company Site
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Job Details


Senior Customer Service Billing Representative - West Hills, CA(Job Number:730362)
Description

Position Description:
 
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life’s best work.
 
Primary Responsibilities:
  • Ability to perform and act as a back-up to all aspects of Billing Customer Service Representatives duties as needed
  • Outbound calls to patients, carriers and / or any internal or external source as needed to resolve the issue
  • Inbound calls from patients, carriers and / or any internal or external source as needed to resolve the issue
  • Written correspondence to patient with resolution if unable to resolve via phone
  • Handle sensitive client and patient interactions
  • Thorough navigation of both Quest Billing System and the web
  • May be a certified Medical Coder and / or involved in medical coding
  • Maintain all Compliance and HIPAA Regulations at all times
  • Ability to work in a fast-paced environment
  • Ability to meet quality standards
  • Ability to meet production standards
  • Ability to handle other projects as assigned

Job Phone Support
Primary Location US-CA-WEST HILLS-California
Other Location 
Organization O360 Quest
Schedule Full-time
Number of Openings 2
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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