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Senior Director, Portal Solutions - Schaumburg, IL, Eden Prairie, MN or Costa Mesa, CA

UnitedHealth Group

Schaumburg, IL
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730772 Senior Director Portal Solutions Schaumburg IL Eden Prairie MN or Costa Mesa CA

Senior Director, Portal Solutions - Schaumburg, IL, Eden Prairie, MN or Costa Mesa, CA (730772)

Position Description

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Lead client and member facing portal development across the OptumRx digital assets portfolio.  Our portals are the front end of the customer experience and as such are the continued face of our technology.  This role is for the technology leader to drive portal strategy partnering with our business counterparts and directly lead the development of all portal solutions.  Critical success factors for this role include high performing, massively scalable, personalized client and member portals with industry leading performance and a continued set of increasing real time transaction capabilities.
Primary Responsibilities:
  • Continually develop, update and ensure industry leading, always available portals which deliver a positive customer experience
  • Work very closely with our business counterparts to ensure a solid portal strategy & roadmap with measurable business benefits
  • Directly lead development team(s) focused on portals – across all geographies
  • Accountable for end to end portal development, delivery, availability & scalability
  • Drive portal adoption and Net Promoter Scores score improvement in close partnership with our business teams
  • Work in lockstep with peer teams to ensure architecture compliance, infrastructure integrity,  maximum leverage of common components & post production support
  • Lead a team of up to 150-200 direct and indirect resources.  Directly manage a team of 50-60 with 6-8 immediate reports
  • Manage and execute against project plans and delivery commitments
  • Manage the day-to-day activities of the engineering team within an Agile/Scrum environment
  • Work closely with the engineers to architect and develop the best fit technical design and approach
  • Hire and Develop the best talent
  • Report on status of development, quality, operations, and system performance to management
  • Responsibility for the maintenance and enhancement of frameworks
  • Create the tools, processes and partnerships that enable speed & flexibility in deploying apps to market
  • Stay ahead of the market in terms of technology decisions, solution implementation & development methodologies
Required Qualifications:
  • Undergraduate degree or equivalent work experience
  • 5+ years of experience designing and developing consumer facing, high transaction volume portals
  • 5+ years managing software development teams who have delivered highly available customer facing applications
  • Proven track record of production grade websites & portals which can scale to millions of end users across distributed networks, environments & geographies
  • Deep understanding of portal technologies including HTML/5, JavaScript, JQuery, Browser development tools & Responsive web design
  • Proven expertise of deep partnering with business leaders and a strong ability to influence without direct control
  • Keen understanding of Open source software models
  • Inherent curiosity to continually learn and evolve with new technologies focus on business results
  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
  • Must be able to travel 10-25% of the time, primarily domestic but also occasional travel to offshore locations
Preferred Qualifications:
  • Experience with delivering software projects using Agile / Scrum methodologies and test driven development
  • MS Degree, in Computer Science, Computer Engineering or Electrical Engineering
  • Healthcare IT architectures & systems
  • Experience with modern, micro-service based software architectures
  • Entrepreneurial spirit combined with strong program, project and product management skills

UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: portal, development, micro-service, open source, management, responsive web design, Java, leader, Schaumburg, IL, Illinois, Eden Prairie, MN, Minnesota, Costa Mesa, CA, California

Job Details

  • Contest Number730772
  • Job TitleSenior Director, Portal Solutions - Schaumburg, IL, Eden Prairie, MN or Costa Mesa, CA
  • Job FamilyInformation Technology
  • Business SegmentOptumRx

Job Location Information

  • Schaumburg, IL
    United States
    North America
  • Other LocationsEden Prairie, MN
    Costa Mesa, CA

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelDirector
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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