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Senior Enrollment / Eligibility Analyst - Oldsmar, FL

UnitedHealth Group


Location:
Oldsmar, FL
Date:
04/19/2018
2018-04-192018-05-18
Job Code:
759239
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Job Details

759239 Senior Enrollment Eligibility Analyst Oldsmar FL

Senior Enrollment / Eligibility Analyst - Oldsmar, FL (759239)

Position Description

Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

If it sounds too good to be true, consider this: Through our family of businesses and a lot of inspired individuals, we're building a high - performance structure that works better for more people in more ways.

Positions in this function are responsible for preparing, processing and maintaining new member or group enrollments. Positions may load new member or group data into the enrollment database & update the database with changes. Positions may also respond to member eligibility or group questions & verify enrollment status. Positions may work with various types of member correspondence. Positions may also be responsible for reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes. Positions may also be responsible for inventory control of member and group transactions. Employees in jobs labeled with SCA must support a government Service Contract Act (SCA) agreement.

Primary Responsibilities:

  • Loading new member or group data into the enrollment database & update the database with changes
  • Responding to member eligibility or group questions & verify enrollment status
  • Working with various types of member correspondence
  • Reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes
  • Inventory control of member and group transactions
  • Working with underwriters and brokers and do the full enrollment process from inquiries to quotes
  • Work is frequently completed without established procedures
  • Works independently
Required Qualifications:
  • High School Diploma / GED
  • 2+ years of customer service experience in an office or call center environment
  • Experience with Microsoft Excel (document creation, editing, sorting, saving, and storing)
  • Experience with Microsoft Word (document creation, editing, sorting, saving, and storing)
  • Experience with Microsoft Outlook (email organization and calendar scheduling)
Preferred Qualifications:
  • Bachelor’s Degree (or higher)
  • Experience Reading and Constructing flat files, and EID files
  • Previous Healthcare Insurance experience
Soft Skills:
  • Ability to work independently
  • Ability to keep tasks and projects organized when moving quickly
  • Ability to manage own time during the work day to ensure tasks and projects are completed
Physical Requirements and Work Environment:
  • Frequent speaking, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, handling other objects, long periods working at a computer
  • Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UHC, UnitedHealthcare, Oldsmar, UNET, enrollment, eligibility, team lead, SME
Physical Requirements and Work Environment: 

Job Details

  • Contest Number759239
  • Job TitleSenior Enrollment / Eligibility Analyst - Oldsmar, FL
  • Job FamilyEnroll and Empl Contract Install
  • Business SegmentUHC Benefit Ops - EandI Ops

Job Location Information

  • Oldsmar, FL
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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