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Senior Infrastructure Engineer

Cox Communications

Atlanta, GA
Job Code:
Cox Communications
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Job Details

Company Cox Communications
Title: Senior Infrastructure Engineer
JobID: 1717532
Category: Information Technology
Industry: Cox Communications, Inc.
Job Type: Full-time


Cox Communications is looking for a platform and application support engineer who will be responsible for engineering and supporting (non-prod environments) platforms for BSS (Business Support Systems). The primary focus of the role is to leverage aspects of platform engineering and automate the platform build and configurations. This position requires interactions with Enterprise solution design, OS administration, network engineering, devOps and testing teams.

Primary Responsibilities and Essential Functions: 
Design, document, configure and automate the platform build for non-prod environment
Create MOPs for production operation teams
Drive platform improvements and standardization efforts
Communicate clearly with boundary partners (Enterprise solution design, OS administration, network engineering and DevOps teams)
Work closely with enterprise configuration management team to build CI/CD pipelines
Work with minimal supervision and able to handle multiple projects in a fast-paced agile development environment
Work as a tier 4 support engineer and will be on-call rotation once in 5 weeks



Extensive knowledge of our common stack of middleware platforms:
    o JBoss EAP 6.x/7.x, JBoss Fuse 6.x, JBoss AMQ 6.x, 7, Apache HTTPD, WebLogic
    o JBoss CLI to make changes to running JBoss configuration
    o JBoss standalone configuration modifications
    o Experience in configuring datasources, resource adapters, http web connectors
    o Understanding of Karaf (OSGI)
Good understanding of Keystores, how to create certificates (OpenSSL, Keytool)
    o How to validate certificates using common command line tools, protocols, cipher-suites
    o Understanding of java common trust is and how to modify
Java Performance Tuning
    o Able to analyze .hprof , hs error files using common tools
    o Understanding of CMS, G1GC and other garbage collectors depending on Java version
    o Heap and Thread dump analysis and can work with developers to troubleshoot identified issues 
working experience with cloud technologies
    o Docker, kubernetes, openshift, AWS, Azure
    o Good understanding of cli tools for each platform
    o Ability to create Dockerfiles to build images
    o Understanding of VPC, Cloudformations, amazon provided services
    o Understanding of kubernetes orchestation   
Excellent scripting skills (Ansible,Chef, Puppet, shell, WLST, JBoss CLI, Bash/KSH)
Familiarity with source control tools (GIT, SVN), Jenkins CI/CD
Familiarity with APM Tools (HP Diagnostics, NewRelic /etc)       
Able to identify network issues and analyze network traffic (i.e. snoop, tcpdump, wireshark)
Minimum 5 years working in an IT platform engineering environment or related field
Strong analytical and troubleshooting skills to diagnose application issues and get to the root cause of problem 
Able to work with minimal direction and in a team environment 
Excellent analysis and problem-solving skills, with great attention to detail

BS/BA in related discipline (i.e., Computer Information Systems, Management Information Systems) 
Ability to focus on primary objective yet also consider ‘big picture’ implications
Excellent communication skills, both written and oral.
Experience with Cloud computing specifically (PaaS) Platform as a Service development environment
Experience with Agile development methodologies 

About Cox Communications


Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at and

Organization: Cox Communications, Inc.

Primary Location: US-GA-Atlanta-6305 Peachtree Dunwoody Rd

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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