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Senior Manager, Business Analytics Lead


New York, NY
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Job Details

Job Title Senior Manager, Business Analytics Lead

JobID 1609245

Location: New York, NY

Description The Senior Manager, Business Analyst Lead will provide expertise in the analysis, interpretation and presentation of performance intelligence that drives decision-making and process improvements in the operational execution of our Clinical Trial and WSR (World-wide Safety & Regulatory) portfolios. The Analytics & Reporting team has a strong focus on portfolio, process quality and vendor analytics in addition to performance benchmarking across multiple dimensions including speed, quality, cost and productivity. To be successful in this role will require work as an individual contributor, as a member of a project team or as a project lead.

Each analyst within the team supports a core area of expertise. This particular role will focus on establishing key operational insights related to clinical site performance. Primary customer will be GCSM line supporting goal discussions, establishing metrics and data transparency on INSPIRE site network performance, and establishing a robust methodology to implement Volume 2 site focused metrics. Desired candidate will have strong knowledge of site-related clinical process, particularly knowledge of how the site processes connect to source systems and operational data. Candidate is expected to have excellent technical skills, ability to aggregate large volumes of data across numerous sources both internal and external, and must have the ability to translate that large volume of data into key measures and insights. Expertise in Pipeline Pilot and Spotfire required.

**Main Responsibilities** :

+ Apply business expertise to the definition and use of performance metrics that measure, control and improve operational processes across the portfolio including clinical trial execution as well as safety and regulatory operations. Responsibilities include activities applicable to both areas.

+ Work with Leadership to define and implement appropriate measures and set operational and quality performance targets in line with Pfizer's vision and goals.

+ Analyze data (internal and external sources) to get a clear understanding of our current performance and trends across multiple perspectives including, but not limited to, quality, speed and cost and productivity.

+ Enable sound decision making by Teams, Leadership and Governance by providing performance analyses, business insights and recommendations based on accurate and timely information.

+ Provide expert input to respond directly or indirectly to new business questions and challenges from leadership, while anticipating future needs and proactively addressing as appropriate.

+ Monitor benchmarking, collaborations and outsourced activities to develop strategies and approaches that ensure Pfizer continues as an industry leader.

+ Liaise with stakeholders to measure process control, mitigate operational risk, confirm the effectiveness of process improvement, and identify opportunities for further optimization.

+ Leverage a variety of communication tools and techniques to provide analyses, business insights and recommendations to ensure proper interpretation of metric results to enable sound decision making by Leadership and Governance.

+ Design, implement and maintain reports (tools, performance dashboards and presentations) for stakeholders to receive consistent updates, integrating intelligence based on analytical findings or via liaising with subject matter experts.

+ Champion a work environment that encourages innovation and strong customer relationship management.

+ Navigate across functional lines, progress deliverables when there is ambiguity, anticipate business needs and demonstrate flexibility by adapting to changing business.


+ MBA, MS/BS in a relevant discipline required.

+ 5-8 years working in Pharmaceutical industry in an analyst capacity.

+ Extensive experience of drug discovery and development in a global matrix organization.

+ Detailed knowledge of clinical trial and/or regulatory operations processes, data and supporting systems and tools.

+ Recognized metrics and business performance analytics expertise.

+ Strong verbal and written communication skills. Effective presentation and facilitation skills.

+ Able to work and collaborate effectively as a trusted partner with stakeholders.

+ Conversant with the long term strategy of the business and is able to leverage this in order to prioritize activities and answer key business questions.

+ High competency in disassembling complex problems, developing pragmatic solutions and providing guidance based on analytical output.

+ Able to make complex decisions that require assessing and choosing amongst multiple options, amidst competing priorities, and in ambiguous situations, to timelines and with available resource.

+ Seeks quality information and provides analyses and recommendations supported by facts. Able to effectively visualize patterns to identify KPI's.

+ Contributes to a learning environment by sharing knowledge and best practices within and across the organization.

+ Demonstrated expertise in the manipulation of large data sets, integration of data across multiple sources and data structuring to facilitate analyses.

+ Candidate should have strong Excel skills, and expertise in at least one data visualization tool and one data extraction tool (ex. Spotfire, Tableau, Business Objects, Pipeline Pilot, OBIEE).

**Additional Offer Details**

+ **Last Date to Apply for Job: October 8, 2017**

+ **Grade: 012**

+ Eligible for Employee Referral Bonus

+ Locations: Groton CT, NYC, Collegeville PA

**EEO Statement**

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

A career at Pfizer offers opportunity, ownership and impact.

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the bio-pharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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