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Senior Manager Customs Affairs

Pfizer


Location:
Zaventem, Vlaanderen 1930
Date:
12/19/2017
2017-12-192018-01-19
Pfizer
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Job Details

**POSITION SUMMARY**







Responsible for the management and coaching of the Customs team to achieve the following:







+ Responsible for the customs authorizations of the different Pfizer legal entities (current and new requests).



+ Together with Customs Manager be the point of contact (POC) between Pfizer and the Customs Authorities on local, regional, national (different EU member states) and EU level.



+ People manager of the customs team and liaison with the other Pfizer departments. Ensures that staffing is adequately to operational requirements including back-ups and month closures.



+ Guarantee on time execution and legal compliancy of all customs declarations (import and export) in line with the applicable customs legislation.



+ **Ensure the compliant execution of shipments through Global Trade Services (GTS) and in alignment with Corporate Policy** .



+ Aiming for continuous improvements in respect of operational processes and supporting system (SAP GTS).



+ Accountable for AEO certification and ongoing adherence to all requirements and steer towards further customs simplifications, as stipulated in the UCC, generating added value for the company.



+ Provide strategic direction of further development and enhancements of the **department and the overall customer strategy within Belgium and Europe**







**POSITION RESPONSIBILITIES**







Customs authorizations







+ Have detailed view on all current customs authorizations and impact on operational processes and system configurations.



+ Steer for new requests or changes to existing authorizations as improvement activity.



+ Coordinates renewals as required.







Relation with Customs authorities







+ Maintain good relationship with Belgian customs authorities, being all levels (local, regional, national (different EU member states) and EU.



+ Resolve files of dispute between customs authorities and Pfizer.



+ Correspondence towards customs authorities concerning for example demands of payments or refunds, or any other specific demand.



+ Grasp opportunities for Pfizer through multiple platforms (BE Nationaal Forum, EFPIA, ...)







Supervision and People management







+ **Create a culture of compliance and accountability**



+ Control, plan, supervise and steer the daily customs affairs team.



+ Assist colleagues in resolving day-to-day technical and operational issues.



+ Initiate or support ER request from the team for system improvements till go-live aiming legal compliancy, efficiency improvements, reporting requirements, ...



+ KPI reporting towards Pfizer management concerning customs procedures: import, export, bonded warehouse. get a view on the issues and propose together with the team for improvements.



+ Monitor and follow-up of holiday requests and others leaves for the whole customs team.



+ Yearly closing customs bonded stock records for the bonded warehouse.



+ Follow-up of the preparation and executing the customs formalities related to destruction of bonded goods including the customs verification of goods.



+ Responsible for all other documentations regarding customs procedures (EUR.1 certificates or declarations of origin, A.TR, IM A, ...)



+ Coordinating cross-departmental issues or projects and be the Customs POC within the Pfizer organization.



+ Ensures that all customs colleagues are adequately trained at all times on Pfizer policies/procedures/customs legislation and related changes







Guarantee legal compliancy







+ Follow-up of new customs regulations/programs and ensure that new regulations are implemented upfront adequately.



+ Seek for opportunities for the Pfizer customs procedures.



+ Have a pro-active mindset in respect of legislation thus avoiding last minutes operational impact.







Continuous improvements







+ Both on operational and on system level propose and initiate improvements aiming to improve the day-to-day activities of the customs team.



+ Make a yearly and long term plan of structural changes and improvements that contribute to the efficiency and transparency of the customs organization.



+ Be part of company level improvements with customs implications.



+ **Collaborate with GTC CoE on the development/improvement of internal controls based on audit results or process failures**







AEO







+ Initiate the request for an AEO certificate through updating the AEO questionnaire.



+ Project lead for the AEO audit.



+ Follow-up of any organizational changes that impact the AEO certificate.



+ Once AEO certificate granted, start initiating new customs simplification authorizations.







Central European function for Pfizer Customs Affairs







+ **Will drive and initiatie in close collaboration with internal stakeholders including project lead at European lev** el



+ Create a plan for execution



+ Liase with stakeholders to get an understanding of the requirements



+ Investigate need for and implementation of bi-lateral agreements



+ Build up roles and responsibilities matrix and resource estimation



+ Build an operational team with adequate competencies to operate the function



+ **Collaborate with the GTC CoE on regional strategy and deployment of trade activities**







KEY PERFORMANCE INDICATORS;







+ No of customs penalties



+ Number of documents per headcount and increase in efficiency



+ Import/Export Transit Time



+ Efficiency measures



+ **GTS execution metrics**







**RESOURCES MANAGED**







**Financial Accountability**



Manages the team's operational budget.







**Supervision**



7 direct reports







**EDUCATION AND EXPERIENCE**



LEVEL OF EDUCATION



Academic exam in logistics, finance, supply and customs regulations



EXPERIENCE



Minimum 10 years' experience in customs related matters



Minimum 5 years' experience as people manager



LANGUAGES



Fluent in English and Dutch, French is a valuable asset (verbal & written)



OTHER SPECIFIC KNOW-HOW



Strong computer literacy (preferably SAP GTS), conceptual and analytical skills



COMPETENCIES







+ Solid leadership skills



+ Proven track record in project management



+ Ability to constructively drive improvement and changes in an organization



+ Team based approach



+ Focused on Pfizer's fundamental value proposition and a customer centric perspective



+ Sees beyond own organizations tasks and need for the greater good of the overall business



+ Able to maintain a good balance between Pfizer's Head, Heart and Guts leadership skills







**PHYSICAL POSITION REQUIREMENTS**



Zaventem office sitting desk.



Travel : 10 %







Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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