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Senior Manager, Internal Communications

Walmart


Location:
San Bruno, CA 94066
Date:
02/01/2018
2018-02-012018-03-23
Walmart
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Job Details

936112BRReq ID:936112BRCompany Summary:Walmart Global eCommerce is comprised of Walmart.com, VUDU, SamsClub.com, and our technical powerhouse @WalmartLabs. Here, innovators incubate next gen e-commerce solutions in real-time. We integrate online, physical, and mobile shopping experiences for billions of customers around the globe. How do we do it? We continuously build and invest in new technology including open source tools and big data innovations. Data scientists, front and back-end engineers, product managers, and web and UX/UI teams collaborate alongside e-commerce experts to envision, prototype, and bring revolutionary ideas to life in a dynamic, flexible and fun work culture.Job Title:Senior Manager, Internal CommunicationsPosition Summary:Were looking for an influential, organized and creative communicator to join a high-visibility startup team within the Walmart digital ecosystem. Someone who is passionate about leading change across a large organization, who gets people, and who loves to listen and teach. Someone who can create stability from ambiguity and thrive in a fast and ever-changing environment.City:SAN BRUNOState:CAPosition Description:Were looking for an influential, organized and creative communicator to join a high-visibility startup team within the Walmart digital ecosystem. Someone who is passionate about leading change across a large organization, who gets people, and who loves to listen and teach. Someone who can create stability from ambiguity and thrive in a fast and ever-changing environment.



As the Internal Communications Sr. Manager, you will be responsible for driving enterprise-wide messaging to support the accelerated growth efforts of Walmarts digital advertising business. Youll be working with a wide variety of groups with differing understandings of this proposition from our category manager teams to operations, technology and account management. Youll develop training materials and FAQs, create newsletters, host learning sessions, design content (we do though have people that can make it look pretty), and meet with a lot of people across the organization. Longer term, you will lead a team to support in these activities as we grow the business.



Most importantly, youll play an instrumental role in the continued development of one of Walmarts fastest growing businesses, helping to redefine how brands connect with consumers in the place where it matters the most! Every day we work with hundreds of brands, reach millions of customers and influence billions in sales (so there is a lot of opportunity here).



Specially, were looking for ambitious, fun, entrepreneurial, people-oriented folks who are truly willing to roll up their sleeves to solve business challenges in creative and structured ways (no lie, you might not have sleeves by the end of this).



Position Description:

Manage key stakeholder interviews with internal and 3rd party support teams to understand current internal perception, positioning, pain points and opportunities to simplify and improve

Develop and continuously optimize the messaging strategy and framework for internal positioning

Source and aggregate insights and data to support the messaging (i.e. comScore, sales data, industry data)

Create communication toolkit including materials that support dissemination of information (including presentations, newsletters, infographics, etc). Work closely with design teams to bring the stories to life visually

Develop an internal communication roadmap highlighting how, when and what messaging will be disseminated across the business

Develop FAQs to support consistency in messaging across the business

Support the Head of Marketing and Head of Sales on major change initiatives and ensure alignment with key stakeholders across the business (building and maintaining key relationships)

Support in the development of go-to-market messaging and messaging dissemination for new product or service launches

Act as an ambassador for Communications regarding the platform

From time-to-time be pulled in to support daily operational challenges

Note: as we grow well continuously evolve this role with changing business requirements.



*LI-PC1Minimum Qualifications: Bachelor's degree in Business, Communications, or related field

5 years of experience in marketing, change management or related fieldAdditional Preferred Qualifications: Super strong and concise verbal and written communicator

Unique ability to look at raw data and insights and mold it into a story

Well-rounded individual with varied experience across retail, brand, digital and B2B marketing, agency and product management

Really good at developing presentations and framing a story

Understand how to motivate company-wide audiences to engage with and listen to this proposition

Strategic thinker who identifies, defines, and SOLVES problems by using data to make decisions

Someone who has led macro change across an organization

Strong entrepreneurial mindset but able to work well in larger organizationsCategory:Corporate Affairs and Communications Division:WalmartEmployment Type:Full TimeRequisition Template:eCommerce
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