Senior Manager, Services Monetization Strategy

  • Location:
    San Jose, California, US
  • Additional Location(s)
    Greater Bay Area
  • Area of Interest
    Business Strategy and Operations
  • Job Type
    Professional
  • Technology Interest
    Cloud and Data Center, Collaboration, Video, Internet of Everything, Networking, Security, Wireless, Mobility
  • Job Id
    1226958
New

What You'll Do

You will work with buying model, solution and offer product management to define policies, business processes and business requirements in support of the implementation of these models, solutions, and offers. You will understand and align offer pricing, product and support structure, monetization model and global deployment approach.

  • Analyze Cisco’s support services portfolio and design strategies to increase the monetization of these services within Cisco’s new software-led business strategy
  • Define new offers to monetize services within Cisco’s emerging business models including subscription and SaaS-based offerings
  • Define services requirements and policies through customer interaction, market research, quantitative sizing, competitive analysis, and by working with sales and partners
  • Develop value proposition messaging to address customer, partner, analyst, press, and employee audiences
  • Understand the financial performance of the services portfolio and monitor progress as it evolves
  • You'll work across meaningful organizations to drive implementation of offer structures into relevant pricing quoting and bookings systems, defining any new policies, processes or business requirements needing implementation as part of this process.
  • Represent Cisco at executive briefings, industry trade shows, sales meetings, advisory boards, and Cisco events by conveying our support strategy and portfolio approach; use these connections to advance the software business
  • Support as needed the sales ops, marketing, and partner functions to ensure ops processes are understood. Ensure the processes align appropriately with all phases of the sales, marketing and partner management lifecycles.

Who You'll Work With

The OMO Operations and Policy team supports high-impact business programs that are highly groundbreaking and require fundamental changes in the approach to structuring Cisco's offers for sale. The team also inspires change across all aspects of the offer lifecycle including purchasing, fulfillment, accounting, sales, compensation, development, and other lifecycle activities. In achieving these goals, the team drives policy, process design and business requirements definition for the new offers, solutions and buying models under development. A standardized but evolving monetization framework underpins this work, with team members working closely with offer, solution or buying model product managers, plus functional organizations across the company.

Who You Are

You have a thorough knowledge of the services business, and its associated buying models and processes, coupled with knowledge of Software, Networking and data center business, plus the nuances of SW enabled HW businesses. You have an understanding of cloud products and their operating models, along with approaches to aligning combined on-premises, cloud and HW enabled hybrid models.

Minimum Qualifications

  • 10+ years ef experience of running product or services offerings or buying model launches, along with operational implementations and policy definition.
  • Experience around Market analysis, product strategy, product definition, and competitive analysis, Product / Service marketing, value proposition messaging, collateral generation, customer/partner presentations
  • Quantitative analysis to guide data-driven decision-making
  • High energy with a willingness to work in an exciting environment
  • Comfortable with ambiguity, especially as part of a groundbreaking effort
  • Cross-organizational partnership with ability to influence without authority
  • Superb communication skills with ability to deliver concise messages
  • Strong analytical, design and documentation skills.
  • Ability to operate in a dynamic, distributed multi-functional team.
  • Knowledge of global business operations, practices, and issues.

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with rare personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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