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Senior Manager / Team Leader, Business Systems Support


Kalamazoo, MI
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Job Details


This position reports to the Director of Supply Chain Operations (SCO).

The Senior Manager/TL Business Systems Support is responsible for the following:

+ Operations and SCO Systems (SAP, AMPS, MBR, SMT, Label Jet, various interfaces, etc.)

+ Lead and complete complex projects

+ Faciliate Electronic Batch Records (EBR) master plan and implementation for the site

+ Coordination of standard work practices assuring alignment of supporting systems and reports

+ Manage team of five Colleagues

+ Work closely with site Business Technology (BT) to manage system changes through document review and global change record (GCR) review and approval; develop system strategy plans and goals, assuring business needs are met.

+ Identify subject matter experts (SME), coordinate requirements gathering and facilitate system training when system changes are made.

+ Have a complete understanding of data within the various systems that they own.

+ Represent the organization and interact with senior internal and external leadership on matters requiring coordination between organizations.

+ Trains other System and Data Managers, as well as train others in the organization on their business processes.


+ Lead Systems/Data Management team

+ Lead/support system and process improvement initiatives

+ Align with both site and above site initiatives related to core system optimization


Bachelors in Business (Intergrated Supply Management) or related Business/Technical field required. Minimum of seven to ten years related experience in the pharmaceutical or fine chemical industry with minimum of three years in supervisory/leadership capacity. Demonstrated capability to communicate effectively; develop and manage talent; embrace diversity; influence stakeholders and build business partnerships to deliver results. Additional required competencies include business systems subject knowledge; startegic thinking and problem solving; strong business acumen; change agent; innovative thinker, organizational knowledge/agility; experience with Lean/Operational Excellence tools and driving process efficiences; ability to manage multiple priorities.

**Functional/Technical Knowledge:** Applies extensive technical and industry-specific expertise, and has full knowledge of the requirements of other related disciplines. Demonstrated skills in leading, planning, and developing successful business processes/business units.


Office work environment. Use of hearing and eye protection is required when in designated manufacturing environment.

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

**Other Job Details:**

+ **Last Date to Apply for Job: February 22, 2018** Eligible for Relocation Package - Yes

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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