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Senior Patient Care Coordinator - Seattle, WA

UnitedHealth Group


Location:
Seattle, WA
Date:
01/19/2018
2018-01-192018-02-17
Job Code:
742628
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Job Details

742628 Senior Patient Care Coordinator Seattle WA

Senior Patient Care Coordinator - Seattle, WA (742628)

Position Description

Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

 
Positions in this function are responsible for checking in, scheduling appointments, answering billing questions and managing patient medical records for a clinic. Roles may vary based on the size of the clinic(s).

Primary Responsibilities
:
  • Benefit determination for all our facilities, and covering the entire state.
  • Benefit Determination involves receiving electronic information from the field Nurse Practitioners (DSTs - Decision Support Tool) containing clinical issues a patient is having and treatments for the issues.
  • Complete the information in a software program, decides if the patient qualifies for and is eligible for skilled care, then notifies appropriate Long Term Care Facility staff that the patient was placed on skilled benefit.
  • Keep track of review dates and makes sure the field NPs review the patients as indicated.
  • Notify the facility when the patient is being discharged from skilled care, ensuring timely notification of non-coverage in compliance with CMS regulations.
  • Data entry and monitoring of clinical databases/SharePoint sites
  • Assisting Business Segment Liaison with on-boarding new employees and troubleshooting system/technology issues.
  • Actively promotes the Evercare program in relationships with facilities by partnering with key stakeholders (ie: internal and external)
  • Establish regular and effective communication with internal and external parties including members, key decision-makers, and facility staff.
  • Use communication skills to address organizational issues.
  • Exhibit original thinking and creativity in the development of new and improved methods and approaches to issues.
  • Function independently and responsibly, follow up with minimal need for supervision.
  • Demonstrate initiative in achieving individual, team, and organizational goals and objectives.
Requirements:
  • High School Diploma / GED or higher 
  • 6+ months of Administrative Role experience
  • 6+ months of intake call center experience
  • Ability to create, copy, edit, send, and save within Microsoft Word, Excel and Outlook
Assets:
  • Experience / exposure to geriatrics and long - term care preferred
  • Medicaid / Medicare experience is preferred

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: Senior Patient Care Coordinator , Seattle, WA, Administrative, intake, Word, Excel, Outlook

Job Details

  • Contest Number742628
  • Job TitleSenior Patient Care Coordinator - Seattle, WA
  • Job FamilyHealthcare Delivery
  • Business SegmentOptumCare

Job Location Information

  • Seattle, WA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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