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Senior Pharmacy Technician - Cypress, CA

UnitedHealth Group

Cypress, CA
Job Code:
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Job Details

Senior Pharmacy Technician - Cypress, CA(Job Number:725755)

Position Description:
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.
Primary Responsibilities:
  • Verify appropriate Members and Providers information
  • Contact Patients, Pharmacists, and Doctor's offices to resolve claim issues
  • Resolve customer issues; ensuring accurate information is provided
  • Consistently meet established productivity, schedule adherence, and quality standards while maintaining a good attendance record
  • Contact Doctor's offices to obtain information necessary to determine if a drug claim is covered under the member's pharmacy benefits. Outreach will be performed via phone and electronically (e.g. fax)
  • Reach out to Members for assistance in securing information from their doctor
  • Accurate, timely, and detailed documentation of each outreach attempt
  • Collaboration with Pharmacists and Medical Directors, ensuring coverage criteria is clearly communicated to the Physicians and their office personnel
  • Provider outreach to obtain additional information necessary for the Pharmacist or Medical Director to render a coverage decision

Job Pharmacy Operations
Primary Location US-CA-Cypress
Other Location 
Organization Clinical Appeals & Grievances
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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