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Senior Product Manager- Omnichannel - Sam's


Bentonville, AR 72712
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982170BRReq ID:982170BRCompany Summary:What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Today, nearly 260 million customers visit our more than 11,500 stores under 72 banners in 28 countries and e-commerce sites in 11 countries each week. With fiscal year 2016 revenue of $482.1 billion, Walmart employs 2.3 million associates worldwide 1.5 million in the U.S. alone. Its all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.Job Title:Senior Product Manager- Omnichannel - Sam'sEmployment Type:Full TimeCity:BENTONVILLEState:ARPosition Description:This role is for a business lead within the Club Pickup Team.

Our team has two main goals:

1. Create a highly satisfying experience for our members

2. Provide our associates with tools that enable better service and efficiency

You will be a self-starter, who loves solving problems and a passion for delivering great experiences for both members and associates.

Youll need high energy, the ability to build relationships quickly and the confidence to communicate concisely across all levels in order to deliver change quickly and iteratively.

The main responsibilities of the role :

Provides leadership for enhancements to the member proposition (Online and In Club) and the tools that enable associates to deliver great service

Puts data and insight at the center of problem identification and decision making

Demonstrates up-to-date expertise in digital trends and competitor innovations and applies this to the development, execution, and improvement of omni-channel customer propositions

Serves as business lead working with cross functional teams (product/engineering, real estate, retail operations, marketing/GCIA and more) to define and deliver results timely

Prioritizes complex workload effectively including business case development, program design, test framework/implementation, day to day management, performance review and improvement

Regularly communicates clear timelines, status update and technical requirements to internal customers at all levels, including leadership

Plans business activities with inputs from operations, process, technology and other key functions

Ensure business and customer experience strategies are translated into product strategies/roadmaps/specifications and program design that deliver customer benefits, meet financial goals, and ensure that systems and processes are setup to scale for growthCategory:Online Operations Hourly/Salary:SalaryShift:0Division:SamsClub.comDivision Summary:With more than 600 Sams Club locations, we offer over 47 million customers more of what they love for less. Our web-based platform is a big part of that growth. The team is focused on creating the in-club experience online. That is a big job! Were solution seekers and innovators inspired by a commitment to provide small businesses and members increased access and greater value. The work is challenging and incredibly rewarding.Requisition Template:Home Office
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