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Senior Product Manager - Payroll Platform - SBS


Florham Park, NJ
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Job Details

Company ADP USA

Job Title: Senior Product Manager - Payroll Platform - SBS

JobID: 5000213908906

Location: Florham Park, NJ, 07932, USA

Unlock Your Career Potential: Product Management at ADP. As part of ADP's Global Product Management team, you'll be part entrepreneur, part visionary and part product mastermind, with a passion for creating simple, intuitive and user-friendly solutions. You will be a key player on the Small Business Services (SBS) Product team, which sets the vision and strategy for four ADP product lines (Payroll, Human Resources, Retirement, and Insurance). You'll assess the market, evaluate customer insights and bring to life the future of ADP, delivering innovative and responsive applications that millions of people around the world rely on each and every day. You'll quickly see why we were recognized by Forbes magazine as one of the world's most innovative companies. If you're passionate about small businesses, technology and delivering a simple and intuitive user-experience this is your opportunity to thrive. ADP is hiring a Senior Product Manager, Small Business Services (SBS) Payroll Platform. In this position you will be responsible for market analysis and business case development activities to prioritize features that drive value for the end users of ADP's largest small business product line, RUN powered by ADP. You will also be responsible for gathering requirements, creating user stories and working closely you're your SCRUM team to execute on these features. The product line serves more than 430K clients, requiring a unique combination of objectives -- offering a business application with a consumer-grade user experience. You will help lead product launch activities and ongoing market-facing support, predominately working in an agile environment, with a SCRUM team. You will also combine business and product strategy to ensure the development and execution of the product is in line with the product road map and vision that the senior product owner sets forth. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.


* Support the Small Business product strategy: communicate the product vision, prioritize features and articulate a clear roadmap
* Manage all aspects of the product lifecycle: inception, development/execution, testing, release/launch, and support
* Collaborate closely with development
* Build and execute the business case to migrate product(s) onto leading technologies
* Determine current and future client needs based on insights from clients, service, sales, user research, usage data and win/loss data
* Develop user stories and requirements to deliver high value, high quality features
* Be the central cross-functional lead across design, development, services, sales and marketing moving new product(s) from plan to pilot and launch
* Act as user champion when coordinating product development with business stakeholders
* Manage the product backlog (grooming, prioritization and refinement), working day-to-day with the product SCRUM teams
* Collaborate with marketing, sales and service on the development of product positioning, demo design, training courses, sales collateral, etc. to ensure that business objectives are achieved


* 3+ years of experience in a market-facing software/cloud product management, user experience, or technology consulting role
* Ability to work and communicate effectively with engineering teams to accomplish project goals
* Strong technical knowledge and the ability to understand technical requirements
* Objectivity and the ability manage and prioritize competing requests
* Capable of managing multiple stakeholders on the best course of action for the product
* Communication skills are key -- writing, listening, and presenting
* Able to conceptualize, negotiate and sell ideas internally and externally
* Bachelor's degree

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