Senior Program Manager - Partner Supply Chain
Location:San Jose, California, US
Area of InterestProfessional Services
What You'll Do
Do you have an authentic passion for solving hard problems, driving significant business value, and providing innovation to your stakeholders and teammates? We are looking for a high-energy, detailed oriented individual who will be responsible for building a strategic sourcing model for subcontracted partners that is agile, cost-effective, scalable, and global. The Senior Program Manager - Partner Supply Chain Strategist is a senior level resource who will report to the PHM Senior Director and will be responsible for leading the development of the AS partner strategy for Strategic Sourcing inclusive of Policy and Governance enforcement. The Partner Supply Chain Strategist will also interlock with several other AS initiatives including Workforce Optimization, Talent Strategy, Market Segmentation, and Portfolio Management. This role will collaborate with various groups across AS and will work very closely with Global Procurement Services (GPS) and the Senior Program Manager - Vendor Management Process Owner in the AS Transformation Office.
Who You'll Work With
Cisco Advanced Services (AS) is a worldwide delivery organization helping to establish Cisco as the #1 IT Company. We provide our customers with an extensive suite of professional engineering support offerings to help them achieve business and operational outcomes. We help our customers optimize the design and operations of their infrastructure to expedite go-to-market with new services, improve operating expenses, power efficiency, and resource utilization. We deliver the highest levels of customer satisfaction with a highly skilled talent pool that includes our strategic partners located globally. In this highly visible business impacting role you will work directly with all groups in AS and Cisco Services. You will also work with HR and the Talent Strategy team to identify future talent needs, and determine where Cisco resources will be focused and where partner resources will be leveraged. Building a strong working relationship with Cisco Global Procurement Services will be vital to streamline activities and achieve business SLAs.
Who You Are
You should have supply chain sourcing expertise with 10 years strategy and planning experience in a services environment. You enjoy demonstrating your skills and experience with vendor management by defining, developing, and documenting the AS subcontracted partner strategy. With your knowledge and experience, you’re able to develop a strategic sourcing methodology to conduct a continual evaluation of the subcontracted partner resource needs across AS and tightly aligns with GPS to drive the best possible leverage of our purchasing power. You have a passion for improving current methodology to help with monitoring and reporting subcontracted partner processes and policies. Your professional experience provides the skills needed to align with Workforce Optimization initiative, and interlock with the AS resource management process to analyze delivery demand to identify and drive a set of selection criteria for when to use Cisco versus partner resources. You can ensure that the partner strategy aligns with the AS Market Segmentation process and supports a Cisco or partner led GTM model. Your strong communication skills will help you align with the AS portfolio team to develop a methodology to identify which services will be delivered in a Cisco led model and which services will be delivered in a Partner led (outsourced) model.
* Supply chain and strategic sourcing expertise
* 10+ years strategy and planning experience in a services environment
* Demonstrated vendor management experience
* BA or BS in Finance, Business Administration or similar; MBA highly preferred
* Business acumen & judgment
* Assertive and decisive
* Strong communications (written and verbal)
* Change & stakeholder management
* Comfortable working in a cross-functional team environment that is global in reach
* Supply Chain
* Strategy development
* Six Sigma certification
* Vendor management
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