Senior Program Manager - Partner Supply Chain

  • Location:
    San Jose, California, US
  • Area of Interest
    Professional Services
  • Job Type
  • Technology Interest
  • Job Id
The Business Entity
Cisco Advanced Services (AS) is a worldwide delivery organization helping to establish Cisco as the #1 IT Company. We provide our customers with an extensive suite of professional engineering support offerings to help them achieve business and operational outcomes. We help our customers optimize the design and operations of their infrastructure to expedite go-to-market with new services, improve operating expenses, power efficiency, and resource utilization. We deliver the highest levels of customer satisfaction with a highly skilled talent pool that includes our strategic partners located globally.
The Team
Do you have an authentic passion for solving hard problems, driving significant business value, and providing innovation to your stakeholders and teammates? We are looking for a high-energy, detailed oriented individual who will be responsible for building a strategic sourcing model for subcontracted partners that is agile, cost-effective, scalable, and global. The Senior Program Manager - Partner Supply Chain Strategist is a senior level resource who will report to the PHM Senior Director and will be responsible for leading the development of the AS partner strategy for Strategic Sourcing inclusive of Policy and Governance enforcement. The Partner Supply Chain Strategist will also interlock with several other AS initiatives including Workforce Optimization, Talent Strategy, Market Segmentation, and Portfolio Management. This role will collaborate with various groups across AS and will work very closely with Global Procurement Services (GPS) and the Senior Program Manager - Vendor Management Process Owner in the AS Transformation Office.
Role & Responsibilities
A highly visible and business impacting role. You will work directly with all the groups across AS and within Cisco Services to:
* Define, develop, and document the AS subcontracted partner strategy.
* Develop a strategic sourcing methodology to conduct a continual evaluation of the subcontracted partner resource needs across AS and tightly aligns with GPS to drive the best possible leverage of our purchasing power.
* Improve the current methodology for monitoring and reporting the subcontracted partner processes and policies.
* Align with the Workforce Optimization initiative and interlock with the AS resource management process to analyze delivery demand in order to identify and drive a set of selection criteria for when to use Cisco versus partner resources.
* Work with HR and the Talent Strategy team to identify future talent needs and determine where Cisco resources will be focused and where partner resources will be leveraged.
* Ensure that the partner strategy aligns with the AS Market Segmentation process and supports a Cisco or partner led GTM model.
* Align with the AS portfolio team to develop a methodology to identify which services will be delivered in a Cisco led model and which services will be delivered in a Partner led (outsourced) model.
* Requires a strong relationship with Cisco Global Procurement Services to streamline activities and achieve business SLAs.
* Collaborate with an ecosystem of experts to achieve the above.
Minimum Qualifications
* Supply chain and strategic sourcing expertise
* 10+ years strategy and planning experience in a services environment
* Demonstrated vendor management and experience
* Six Sigma certification/experience preferred
* BA or BS in Finance, Business Administration or similar
* MBA, highly preferred
* Business consulting qualifications and 5+ years' experience preferred
* Very proficient in the following software tools: Microsoft Project, Excel, Word & PowerPoint
* Demonstrated experience managing teams of SMEs and analysts
* Demonstrated experience in leading large programs
* Has advanced negotiation and presentation skills
* Extensive industry experience and is comfortable working in a cross-functional team environment that is global in reach.
Required Attributes
* Business acumen & judgment
* Independent
* Assertive
* Decisive
* Strong communications (written and verbal)
* Clarify ambiguity
* Personable
* Multi-tasker
* Change & Stakeholder Management
Desired Skills
* Strategy development
* Vendor management
* Financial tools and processes
* Project Management Tools, Visio & HTML
* DMAIC certification
* Consulting
* Knowledge of Cisco AS functions, processes and capabilities
* Metrics and Scorecards

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