Senior Program / Project Manager

  • Location:
    Tokyo, Kanto, Japan
  • Area of Interest
    Technical Support
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1008276
Project / Program Manager

Job Purpose:
The Project / Program Manager is accountable for the successful delivery of customer requirements within agreed Time, Cost & Quality constraints. Program covers multiple projects including non Cisco products and solutions (e.g. software, security etc.).

TECHNICAL/OPERATIONAL
Summary:
Controls covering the following process groups as defined in the Project Management Institute (PMI) Project Management Book of Knowledge (PMBOK):

* Scope Management
* Time Management
* Risk Management
* Cost Management
* Communication Management
* Quality Management
* Human Resource Management
* Procurement Management
* Integration Management
Scope Management:
* Develop and maintain currency/accuracy of Project Management Plan
Time Management:
* Develop and maintain currency/accuracy of Project Schedule
* Develop a maintain currency/accuracy of task list
* Establish a signed off configuration baseline
* Review and approval of vendor timesheets (depending on line management accountabilities, this may include staff timesheets)
Risk Management:
* Develop and maintain currency/accuracy of Risk Control Log
* Develop and maintain currency/accuracy of Issue Control Log
Cost Management:
* Integral
o Maintain currency/accuracy of Integral Work Breakdown Structure (WBS) by:
? Creating & Releasing WBS Elements
? Funding WBS elements
? Closing & Capitalizing WBS Elements
o Prepare monthly Accruals
o Coordinate with appropriate Finance section to ensure timely Goods Receipting & Invoice Receipting
* EPM
o Maintain currency/accuracy of the Spend Profile by:
? Applying monthly updates to reflect actual costs posted from Integral
? Preparing and submitting change requests for financial year roll-over funding
? Preparing and submitting change requests for changes to funding
* General
o Ability to develop and manage large and complex budgets
o Ensure traceability of Spend Profile to Business Case/Constructor Tables
o Ensure compliance with Corporate Accounting Practices & Procedures
Communication Management:
* Provide clear communication within the project team and to the businesses
* Present to the Governance Steering Committee, Executive Team and business
* Maintain currency/accuracy of Project Status Reporting
* Ensure appropriate storage of documents in accordance with Cisco and clients
Quality Management:
* Ensure project team conduct Peer/RAG reviews in line with clients

Human Resource Management:
Manage project team and support staff to deliver project management capability during the lifecycle of the project by:
* providing coaching, advice and guidance to project team
* managing the performance of the project teams and taking appropriate action
* providing technical expertise when required
* providing point of escalation for project team when required
* Manage System/Building/Floor Access/RNA for project team
* Manage accommodation and provision of equipment (e.g. desk, laptop, telephone) for project team

Procurement Management:
* General
o Prepare SoW Requests for resource engagement
o Ensure resources are not engaged ‘At Risk', i.e. ensure a correctly funded Purchase Order is in place prior to engaging resources
Integration Management:
* Develop and maintain currency/accuracy of Change Control Log

OPERATING ENVIRONMENT
Internal:
* Program Manager (yourself or someone further senior per project)
* Project Accountant
* Quality Management
* Project Team Members
* Key Stakeholders
External:
* Vendors
Technology:
* Microsoft Office Suite (Project, Excel, Power Point, Word and Outlook)

QUALIFICATIONS & EXPERIENCE
* Tertiary qualification in Science, Engineering or IT
* Typically 5+ years project management experience using project management methodologies within a Telecommunications and/or IT environment
* Proven ability to manage cross-functional teams in a project management environment
* Ability to deliver projects to schedule, budget and quality
* Qualifications in Project Management, for example
o Registered Project Manager with AIPM
o Certified PMI - PMP, or PRINCE2

SKILLS & BEHAVIOURS
Leadership & Teamwork:
* Ability to overcome major challenges and operate on a cross-functional, cross-organisational basis
* Ability to take leadership of situations and influence outcomes
* Provide coaching, advice and guidance to project team
* Manage the performance of the project teams and taking appropriate action
* Provide technical expertise when required
* Provide point of escalation for project team when required
Influencing, Communication:
* Demonstrate the ability to communicate in a clear, concise and appropriate manner both in Japanese and English
o Oral communication, formal and informal
o Written communication, formal and informal
* Demonstrate the ability to provide constructive and timely feedback
* Demonstrate the ability to negotiate and resolve conflicts in a constructive manner
* Demonstrate the ability to gain the respect and attention of others
* Ability to negotiate with key stakeholders to gain commitment to project variations in time, budget or resources
* Ability to develop long term relationships with external suppliers/vendors and negotiate terms for the benefit of the business and customer
Relationship Management:
* Develop and maintain a productive working relationships with:
o Ensuring the Program Manager or Delivery Manager is constantly briefed on changes within the project, e.g. potential impacts to time, cost and/or quality constraints.
o Project Accountant to ensure compliance with accounting practices & procedures, and awareness of changes
o Peers within the Project & Quality Management
o Key stakeholders to ensure project outcomes are clearly understood and business expectations are appropriately managed
o Other businesses and vendors
o Project Team
* Builds partnerships with customers by regularly demonstrating a high level of expertise and professionalism
* Pro-actively seeks creative solutions by balancing customers' needs with internal procedures and resources
* Ability to engage multiple stakeholders and manage conflicting requirements

Commercial, Financial & Business Acumen:
* Demonstrate you are conversant with commercial terms, and have an understanding of organisational structure
* Demonstrate knowledge of high level financial information, such as interpretation of CapEx, PropEx and OpEx and when to apply
* Ability to identify, assess and mitigate technical and commercial risks of significant impact

Outcomes Focus:
* Demonstrate a proactive approach
* Demonstrate drive for continuous improvement
* Demonstrate persistence to overcome obstacles while recognising the need for appropriate and timely escalation
* Demonstrate the ability to drive the performance of the Project and ensure timely delivery of outcomes

Analytical Thinking:
* Demonstrate a proven ability to absorb and process wide and varying information
* Ability to relate technology and strategy to financial impact and project lifecycle management

COMPLIANCE ACCOUNTABILITIES
Business Values:
* Act and behave in accordance with the company values at all times
o Caring and responsive in the way service is provided to customers and colleagues
o Treats all people with dignity and respect
o Honest and ethical in all dealing with others. Compliance with the law, minimum standard
o Accepts accountability for actions
o Trust colleagues and relies on them in order to achieve business success
o Strives to be a member of a champion team and competition demands leadership, teamwork and collaboration

Health, Safety & Environment:
* Work safely at all times
* Strictly observe all relevant Company policies and procedures
* Report all known or observed hazards to the immediate supervisor

Equal Employment Opportunity:
* Comply with all applicable law relating to equal opportunity and non-discrimination in the workplace
* Strictly observe all relevant company policies and procedures

Privacy & Confidentiality:
* Adhere to all Company Privacy & Confidentiality policies and procedures

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