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Senior Provider Relations Advocate - San Diego, CA

UnitedHealth Group


Location:
San Diego, CA
Date:
03/28/2017
Job Code:
1726898
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Job Details


Senior Provider Relations Advocate - San Diego, CA(Job Number:705035)
Description

Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work.(sm)

The Provider Relations Advocate is responsible for the full range of provider relations and service interactions within UnitedHealth Group, including working on end-to-end provider claim and call quality, ease of use of physician portal and future service enhancements, and training & development of external provider education programs. Provider Relations Advocates design and implement programs to build and nurture positive relationships between the health plan, providers (physician and ancillary), and practice managers with a focus on training and education. Responsibilities also include directing and implementing strategies relating to the development and management of a provider network, identifying gaps in network composition and services to assist the network contracting and development staff in prioritizing contracting needs, and may also be involved in identifying and remediating operational short-falls and researching and remediating claims. This opportunity is a Calfornia telecommute based position and will focus on the San Diego market.

Primary Responsibilities:
  • Manage and support Advocate initiatives to achieve measurable improvements in the provider service experience for the market
  • Support Provider issue resolution with internal teams and follow up with providers to close the loop of issues
  • Provide training and education to physician and ancillary providers across all  lines of business
  • Use pertinent data and facts to identify and solve a range of problems within are of expertise
  • Investigate non-standard requests and problems with some assistance form others
  • Prioritize and organize own work to meet deadlines
  • Travel for face to face visits with providers within the San Diego market

Job Provider Relations and Service
Primary Location US-CA-San Diego
Other Location US-CA-Chula Vista, US-CA-San Diego, US-CA-Carlsbad, US-CA-Escondido
Organization UHN West
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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