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Senior Quality Report Analyst - San Antonio, TX

UnitedHealth Group


Location:
San Antonio, TX
Date:
08/22/2017
2017-08-222017-09-20
Job Code:
1779574
Apply on the Company Site
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Job Details


Senior Quality Report Analyst - San Antonio, TX(Job Number:727983)
Description

We'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people lead healthier lives. Yes, we share a mission that inspires. We need your organizational talents and business discipline to help fuel ours. It's the opportunity to do your life's best work.(sm)

 

Responsible for managing all aspects of daily, weekly, monthly and annual reporting including the design, development, testing, documentation, maintenance and analysis of database queries and reports.  Presents analyses results / recommendations to customer leadership directly in a timely, consistent, and accurate manner. Recommends and implements new or modified reporting methods and procedures to improve report content and completeness of information. Provides subject matter expertise on all data elements and report content related to the data warehouse.  Coordinates with end users, the data warehouse developers, DBA’s, and the change/release manager to ensure total system quality assurance is met at all times.

 

Primary Responsibilities:

  • Designs, develops, tests, documents and maintains database queries and reports related to - but not limited to - customer service, enrollment, eligibility, claims, and physician offices
  • Works with customers to define and document additional requirements to enrich reporting capabilities
  • Develops systematic reporting processes and procedures to ensure timely delivery of daily, weekly, monthly, annual and ad hoc reporting to management
  • Troubleshoots data integrity issues, analyzes data for completeness to meet business needs, and proposes documented solution recommendations
  • Transfers data into meaningful, professional and easy to understand formats for various audiences
  • Combines various data sources into a comprehensive understanding of customer behaviors and feedback for service improvement opportunities
  • Manages reporting and analysis elements on all business initiative projects
  • Recommends and implements new or modified reporting methods and procedures to improve report content and completeness of information
  • Troubleshoots and coordinates resolutions to all system issues affecting Customer Service
  • Creates on-line tools to improve efficiency and effectiveness of staff in their role of servicing our customer

Job Reporting
Primary Location US-TX-San Antonio
Other Location 
Organization WellMed Medical Mgmt, Inc
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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