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Senior Revenue Cycle System Analyst - Telecommute

UnitedHealth Group

Phoenix, AZ
Job Code:
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Job Details

Senior Revenue Cycle System Analyst - Telecommute(Job Number:718068)

Senior Revenue Cycle System Analyst would report to the Director, Revenue Cycle. The Analyst Acts as a liaison between the facility, subject matter experts, Information Systems and other departments and individuals who utilize the information generated by the assigned application(s) Cerner / MS4. Identifies opportunities and supports efforts to leverage applications to their fullest potential. Performs system testing, query writing, daily maintenance operations, table maintenance, troubleshooting and resolution of application issues. Reviews and analyzes system data collection for completeness, develops and maintains documentation of application requirements and maintenance processes. Supports the development and maintenance of application user manuals and assists with the development and delivery of user training.


Interacts with staff and management from Patient Access, HIM, and Billing as well as other departments who are impacted by the output of work in each of these departments. Works closely with all stake holders, Revenue Cycle Management, and Project teams, to ensure the development of the application meets the business needs of the Revenue Cycle departments and hospital organization.


Primary Responsibilities:

  • Acts a liaison among stakeholders to identify opportunities and support efforts to develop and maintain all assigned applications to better meet the needs of the end user

  • Maintains a working knowledge of all assigned application structures, and operating practices. Understands each application’s purpose and how it supports the end user’s needs

  • Performs the daily maintenance operations necessary for the effective and efficient use of the application

  • Initiates all additions and modifications to the application’s table structure after completion of appropriate testing and receipt of necessary approval
  • Investigates business system issues, identifies opportunities for improvement and in conjunction with Information Systems develops and implements a plan to resolve or address
  • Performs integration and acceptance testing, supports the development of training and implementation materials and accepts and addresses customer feedback about the provided service utilizing quality measures
  • Performs data analysis and reporting by extracting data, preparing reports, graphics and analysis as needed to ensure operating processes are conducted and completed in an accurate and efficient manner. Works with management on process improvement efforts which are based on data results that are impacting financial outcomes, including the need for staff retraining and/or process flow modifications
  • Identifies, troubleshoots and oversees the resolution of application functionality issues
  • Responsible for leading projects related to the management and coordination of complete and accurate system data collection, claims analysis, and issue resolution
  • Identifies opportunities for process improvement changes and makes recommendations to Director Revenue Cycle

Job Business Process & TQM
Primary Location US-AZ-Phoenix
Other Location United States
Organization O360 Dignity Health Middle Ops
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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