Senior Site Reliability Engineer

Responsibilities

• Consult with the feature development teams and provide guidance on how their feature can be sustainable.
• Measure and monitor how the service is performing in terms of availability, quality and overall health.
• Build tools, visualizations and data analysis to help understand holistically how the service is working and how things can be improved.
• Scale systems through automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Incident response and postmortems.

Qualifications

• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
• Experience with algorithms, data structures, complexity analysis and software design.
• Experience in one or more of the following: C, C++, Java or Python.

Characteristics

• Interest in designing, analyzing and troubleshooting large-scale distributed systems.
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
• Ability to debug and optimize code and automate routine tasks.

Preferred qualifications (Nice to have)

• Experience with real time communication services
• Expertise in designing, analyzing and troubleshooting large-scale distributed systems