Senior Site Reliability Engineer, Sydney

  • Location:
    Sydney, NSW, Australia
  • Area of Interest
    Engineer - Software
  • Job Type
  • Technology Interest
    Cloud and Data Center
  • Job Id
***To be considered for this role, please apply directly to Meraki using this link: ***

As a Senior Site Reliability Engineer on the Meraki Backend Infrastructure Team, you are responsible for everything from our server hardware and operating systems to tools for code deployment and service monitoring. You build software and systems to monitor, scale and deploy our distributed cloud services.

Meraki's Backend Infrastructure Team is responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 1.5 billion HTTP requests per day across six data centers. Our customers depend on the Meraki cloud to manage and monitor their critical infrastructure of network switches, security appliances, wireless APs, security cameras, and phones.

In this role, you will be part of a small engineering team that is based out of Meraki’s Sydney office. You will make crucial decisions about how to manage and scale complex, high-performance distributed systems. You will also provide your own perspective on our backend systems and constantly develop innovative ways to improve the way we manage the underlying infrastructure.

  • Collecting metrics, crunching data and improving service monitoring to detect problems before they’re visible to our customers.
  • Building systems to automate our server lifecycle, from configuration management to server bootstrap and decommission.
  • Scaling our continuous deployment system to accommodate a rapidly growing team and increasing feature velocity without compromising stability. 
  • Troubleshooting, performing root cause analysis, and resolving production issues from the application and network layers all the way down to the system level. This might include anything from digging into source code (our own or from open source projects), hunting memory leaks, tracing bottlenecks in upstream networks, or database query optimization.
  • Advising other development teams when building new products so that they’re scalable, maintainable, and performing well.
  • Have 5+ years experience across a mix of software development and systems administration roles.
  • Script or code with 1-2 languages like Ruby, Scala, Python or Bash. You are comfortable digging into other people’s source code in search of the root cause of a problem and you automate all the things.
  • Care about the customer experience. You have experience supporting an externally-facing production environment.
  • Have experience on a pager rotation where you responded to escalations quickly to minimise customer downtime. This role requires being part of a one-week-in-eight on-call rotation.
  • Believe in the Unix way. You build large systems out of small components that each do one job and do it well. We run Debian.
  • Are familiar with logging and monitoring tools such as Graphite, Grafana, Logstash, ElasticSearch, statsd, collectd.

Keywords: Site Reliability Engineering, DevOps, System Administration, Software Engineering, Production Engineering

***To be considered for this role, please apply directly to Meraki using this link: ***

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