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Senior Specialist, Operations

Walmart


Location:
San Bruno, CA 94066
Date:
03/31/2018
2018-03-312018-05-14
Walmart
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Job Details

1021992BRReq ID:1021992BRCompany Summary:The Walmart eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the worlds largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in technology, merchandising, marketing, supply chain, talent and more, we are reimagining the intersection of digital and physical shopping to help achieve that mission.Job Title:Senior Specialist, OperationsPosition Summary:The Item Management Team is responsible for promoting new technologies and processes that empower our customers and business partners to have a seamless experiences.



As an Operations Specialist within the Item Management Services Team, you will be challenged to deliver innovative process improvements which scale and promote performance. Youll work in a close partnership with the Retail Teams to support their efforts to ensure our customers save money and live better.



Who Are You?

- You have first-rate data analytics skills with a strong focus on execution

- You are a proactive problem solver

- You have the ability to simplify issues into simple actions

- You are attentive to requests and are able to prioritize action items

- Work cross functionally with internal and external partners to provide outstanding customer service



Responsibilities:

- Monitor and execute data updates across multiple systems

- Diagnose issues across multiply systems and tools

-Proactive Management of Stakeholders through clear communication of Key Issues & Status Updates

- Construct and manage data dashboards for retail teams

- Establish and execute operational KPIs, SLAs, and deliverables and ensure they are met

- Develop and communicate processes changes

- Create and maintain reporting and metrics

- Train retails teams and business partnersCity:SAN BRUNOState:CAPosition Description:



+ Defines and designs Walmart.com Operations processes (for example, supplier interaction, monitoring tracking information)

+ Demonstrates up-to-date expertise in Walmart.com Operations and applies this to the development, execution, and improvement of action plans

+ Executes process improvement and cross functional projects for Walmart Operations to completion

+ Models compliance with company policies and procedures and supports company standards of ethics and integrity

+ Provides and supports the implementation of business solutions

+ Researches and resolves issues for Walmart.com Operations

Minimum Qualifications:Please add textAdditional Preferred Qualifications:Please add textCategory:Online Operations Division:Walmart.comDivision Summary:The Walmart.com team is here to provide amazing digital and physical experiences for our customers with seamless access to products and services they want. Marketplace allows us to present an even wider array of vendor products on Walmart.com and beyond. Behind the scenes, e-commerce experts are focused on category growth, program management, business development, and seller onboarding. We continuously strive to deliver incredible selection, ease, and e-commerce innovation to customers.Employment Type:Full TimeRequisition Template:eCommerce
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