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Senior Technical Project Manager III– Cox Business ICB

Cox Communications

Atlanta, GA
Job Code:
Cox Communications
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Job Details

Company Cox Communications
Title: Senior Technical Project Manager III– Cox Business ICB
JobID: 1714346
Category: Project Management
Industry: Cox Communications, Inc.
Job Type: Full-time



1.Develops detailed project schedules, project estimates, resource plans, and status reports; tracks key project milestones and adjusts project plans and/or resources to meet needs of customers 

2.Initiates, plans, executes, and controls project efforts that utilize technological solutions for advanced voice, data, and video services. 

3.Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations 

4.Develops and executes management plans for time, cost, scope, quality, communications, risk, human resources, procurement and integration 

5.Translates customers’ requirements into project objectives and tasks 

6.Reports on project progress throughout the project lifecycle 

7.Identifies and gains allocation of project team resources; obtains business and information technology sponsor approvals; and coordinates the resources necessary to successfully complete the project 

8.Communicates major milestones and identifies potential project risks; conducts regular status meetings to review project activities; manages prioritization procedures 

9.Sets and manages internal expectations with project team members for deliverables and dependencies, managing and escalating issues and changes 

10.  Sets and manages external expectations with customers, managing and escalating issues and changes

11.Measures progress toward goals and revises project objectives; documents applying change control procedures; 

12.Evaluates the impacts and risks of changes from multiple perspectives, assigns tasks that are necessary to reduce or eliminate those considerations, determines tentative implementation dates, and tracks results of the implementation; 

13.Develops methods to measure customer satisfaction; obtains feedback at critical milestones and at project completion to ensure that project efforts meeting customer expectations for time, cost, and results 

14.Anticipates and identifies tasks required to support change processing including performing change impact analysis, assigning tasks to project team members, verbally communicating complex issues, verifying that tasks are completed, and communicating implementation status 

15.Understands multiple systems inter-operability and takes responsibility for changes to applications software and systems environments to ensure that changes to the environment have been properly analyzed and adequately coordinated and do not adversely impact the company’s ability to meet published customer service level agreements; 

16.Contributes to implementation success and technical system stability by using change methodologies that assure the reliability of business and operations information management systems; 

17.Anticipates and identifies tasks required to support stable change processing including performing change impact analysis, assigning tasks to project team members, verbally communicating complex issues, verifying that tasks are completed, validating production readiness, and communicating implementation status; 

18.Creates and applies project control techniques that reduce risk from changing technological infrastructure, hardware, automations, systems software, or applications systems 

19.Manages the most complex, most strategic projects under minimal supervision 

20.Reporting and communications typically occur with team, key stakeholders and senior management 

21.Full accountability for planning of resources for tasks, allocation, estimation, scheduling and risk management 

22.Actions at this level can cause or prevent delays, inefficiencies or unnecessary expense that measurably affect operational results of Cox Business or the efficiency and effectiveness of a team 

23.Budget management typically includes costing, tracking of status and resolving cost issues




1. 5+ years of experience required in related field (Voice/Data Engineering, Voice/Data Project Management); 3+ years of experience required if candidate possesses a related advanced degree. 

2. Requires strong knowledge of  Microsoft Word, Excel, PowerPoint, Project, Access and related s

3. Excellent interpersonal, leadership, presentation, organizational and collaborative, skills to work effectively with teams throughout organization


1. BS/BA in related discipline strongly desired (Engineering/IT).  

2. Strong experience in voice telecommunications industry desired. SIP, IP Centrex, Primary Rate ISDN, Class 5 Switch translations

3. Data and SIP Engineering Certifications desired

About Cox Communications


Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at and

Organization: Cox Communications, Inc.

Primary Location: US-GA-Atlanta-6205-B Peachtree Dunwoody Rd

Employee Status: Regular

Job Level: Manager/Senior Manager

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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