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Senior UX Designer - Chicago / Schaumburg, IL / Eden Prairie, MN

UnitedHealth Group

Chicago, IL
Job Code:
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Job Details

Senior UX Designer - Chicago / Schaumburg, IL / Eden Prairie, MN(Job Number:725600)

Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. Where bold people with big ideas are writing the next chapter in health care. The Digital Solutions Group (DSG) supports Optum pharmacy solutions, which includes OptumRx – one of the largest pharmacy benefits managers (PBM) in the United States - as well as BriovaRx, a leading specialty pharmacy focused on assisting patients with complex medical conditions. Optum is part of the family of companies that make UnitedHealth Group a leader in the U.S. health care system. For you, that means working on high performance, elite teams against sophisticated challenges that matter. Join us and learn why there is no better place to do your life's best work.(sm)


As a Senior UX Designer within DSG, you will play a vital role in our success and future growth. You will lead user experience design for one or more products in our portfolio, following a user - centered design process that also balances strategic business goals and the capabilities of available technology platforms. You will collaborate with cross - functional project teams to design and deliver web portals, mobile applications, and other digital products, always keeping an eye on the larger Omni channel experience. The Senior UX Designer will partner with the business team, the technical team, and others within the UX team to translate business requirements into consistent, easy - to - use, accessible, and aesthetically - pleasing solutions that achieve bottom - line results.


Primary Responsibilities:

  • Design user experiences that enhance existing digital products (e.g., web portals, mobile applications) or envision new or redesigned digital products
  • Research, analyze, and interpret a variety of inputs to conceive and document the desired user experience
  • Effectively represent the voice of the user to influence and improve design decisions
  • Create user personas, process flows, interactive prototypes, wireframes, site maps, design specifications, and other UX artifacts
  • Collaborate with an interdisciplinary UX team that includes visual designers, content specialists, and front - end developers during ideation, design and development
  • Consult with the cross - functional team throughout development, testing, and rollout to ensure designs are understood, implemented, and communicated appropriately
  • Monitor industry, technology, and competitive trends to continually identify opportunities for applying improvements
  • Support continuous improvement of UX strategies, tools, documentation, and processes
  • Mentor junior UX designers and team members on usability, experience design, and related topics
  • Contribute to internal innovation projects related to user experience
  • Conduct primary research via user interviews, focus groups, and contextual analysis to generate actionable insights for user experience designs
  • Design usability tests, draft test scripts, and perform test moderation
  • Effectively communicate research findings to design teams and stakeholders




Job IT Systems Analysis
Primary Location US-IL-Chicago
Other Location US-IL-Schaumburg, US-MN-Eden Prairie
Organization OptumRx Information Systems
Schedule Full-time
Number of Openings 2
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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