Service Delivery Manager - Real Estate. - APJC

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What you’ll do

Helps drive process and manage real estate service in theater

Solves complex problems and is able to identify viable and often innovative options, and uses analytical skills and judgment to recommend an appropriate solution

Secures active support and sponsorship from leaders and cross functional peers by identifying common goals and objectives in work efforts

Balances authoritative influence with less direct approaches

Motivates others by demonstrating positive work efforts

Encourages others to take action through a track record of success and commitment to WPR’s and Cisco’s best interests.

Accountable for compliance to global offerings guidelines and standards








Who you’ll work with 

Deep understanding of key real estate Service Delivery concepts with the ability to explain this effectively to management or cross functional teams and provide training

Strong understanding of Cisco’s business objectives and the respective impact on internal processes and deliverables

Recognized as strong resource within the real estate organization and industry

Understands and contributes to business objectives and strategy and recognizes impact on both client and partner deliverables

Thorough knowledge of regional real estate markets

Uses creative techniques and effective negotiating behaviors to lead high profile, business critical, complex negotiations to successful conclusion

Balances demands of Cisco with reality of real estate markets


Who you are

Bachelors, plus 8 years of related real estate industry experience

Actively involved in and contributing to, industry association (e.g. CoreNet)

Proven track record of successfully delivering results in a leveraged outsource environment

Demonstrated capacity to handle multiple competing priorities effectively and manage large projects to   successful conclusion.

Self-starter, Independent, pro-active mind set; generate and champion innovative ideas that bring value to the organization.

Strong decision and financial analysis skills to support Comprehensive knowledge of finance and budgeting as well as analytical tools to complex issues and make substantiated recommendations.

Strong sense of urgency, and the ability to diplomatically gain compliance with timelines and data requirements from internal / external stakeholders.

Demonstrable negotiation, writing and presentation skills.

Active membership in a related professional organization or demonstration of active involvement in tracking industry trends, benchmarks, and best practices.

Identifies, champions and introduces opportunities to enhance cost-effective delivery solutions.

Works with functional colleagues within the theaters to capture and share best practices in services and operations.

Establishes a repeatable framework for functional delivery.

Promotes and participates in continuous improvement processes.

Performs desk audits for ongoing compliance and ensures excellence in facilities management delivery - flawless execution and accountability.


Why Cisco 

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We are Cisco



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