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Service / Delivery Technician - North Richland Hills, TX

UnitedHealth Group


Location:
NORTH RICHLAND HILLS-Texas, TX
Date:
11/17/2017
2017-11-172017-12-16
Job Code:
733813
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Job Details

733813 Service Delivery Technician North Richland Hills TX

Service / Delivery Technician - North Richland Hills, TX (733813)

Position Description

The Service Technician is responsible for all activities relating to the delivering of home medical equipment including receipt, shipment, and delivery of medical equipment. Educates the patient / caregiver on equipment usage. Picks up equipment at termination of therapy. Responsible for maintaining delivery vehicles according to regulatory guidelines.

 

Primary Responsibilities:

  • Maintains delivery vehicle in accordance with HomeCare Dimensions, Inc. policy and procedure

  • Maintains clean delivery vehicle inside and out at all times

  • Maintains required supplies in delivery vehicle at all times

  • Insures accurate and timely delivery of all home medical equipment

  • Defines processes for delivery of HME

  • Insures orders are complete and ready for delivery

    • Pulls own supplies (DME, oxygen, liquids)

    • Contacts patients receiving deliveries prior to leaving office to verify address and phone number

  • Transports equipment and supplies in a safe and clean manner to patient’s homes. Sets up equipment and verifies proper function in the patient’s home upon delivery

  • Obtains patient / caregiver signature verifying receipt of ME at delivery

  • Maintains accurate and current information on daily route sheet

  • Submits all delivery paperwork at the end of the shift

  • Notifies Warehouse Manager of any problems encountered during delivery

  • Picks up equipment at termination of therapy

  • Patient education

  • Educates patient / caregiver on delivered HME

  • Answers patient / caregiver questions as needed

  • Documents teaching on specified teaching form

  • Attends all required inservice programs to maintain comprehensive home care knowledge base

  • Demonstrates effective time management skills by completing assignments within projected time frames

  • Follows all infection control, standard precautions, and safety guidelines / standards per agency policy

  • Complies with all Homecare Dimensions, Inc. policy and procedures

  • Promotes and maintains an agency environment that is in compliance with federal, state, and local regulatory agencies

  • Participates in the agency’s endeavors for accreditation, licensing and professional recognition according to state, federal or CHAPs requirements

  • Participates in home care Performance Improvement Program activities

  • Demonstrates personal responsibility with regard to attendance and punctuality

  • Maintains privacy and confidentiality with regard to all patient, staff and agency information

  • Promotes the agency image by adhering to the Dress Code

  • Meets productivity requirements based on agency standard

  • Follows the appropriate chain of command in all forms of communication

  • Demonstrates flexibility, enthusiasm and willingness to cooperate while working with others or in place of others as necessary

Required Qualifications:

  • High School Graduate or equivalent

  • Ability to read and follow written and verbal instructions in English effectively

  • Valid drivers license and good driving record necessary

  • Ability to read and draw valid conclusions

  • Ability to accept direction and learn new tasks

  • Demonstrates ability to communicate both orally and in writing with appropriate parties

  • Permanent employment is contingent on the results of the Criminal History Check

  • Ability to lift and transfer home medical equipment from one location to the other

  • Ability to distinguish impressions of shape, size, distance, motion, color, and other characteristics of objects through the eyes

  • Major visual functions must include far sight acuity and near acuity

  • Ability to work in a stressful environment

  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor’s diagnosis of disease

 

Preferred Qualifications:

  • 1 year of Home Medical Equipment experience

  • Medical Terminology knowledge

 

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 90,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 

Job Keywords: Driver, DME, Service Technician, Medical tech, Medical Equipment, delivery, North Richland Hills, DFW, TX, Texas

Job Details

  • Contest Number733813
  • Job TitleService / Delivery Technician - North Richland Hills, TX
  • Job FamilyBusiness Operations
  • Business SegmentOptumCare

Job Location Information

  • NORTH RICHLAND HILLS-Texas, TX
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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