SERVICES ENGAGEMENT MANAGER

  • Location:
    Bangalore, Karnataka, India
  • Area of Interest
    Business Development
  • Job Type
    Professional
  • Technology Interest
    Networking
  • Job Id
    1205568
New

<b>What You'll Do</b>

The scope of responsibilities:
Facilitate and monitor deals from PID assignment to SOW completion, serving as primary point of contact for Sales / BDM during Propose and Agree phases of Sales Process
Provide process visibility through ongoing communications to Sales / BDMs regarding deal status and escalations
Identify deal categorization, and repurpose/reroute deals that have been improperly segmented
Drive collaboration between DAT Estimating Support, Scoping and Proposal Advisor, and Sales / BDM to accelerate deals from PID to proposal
Present quotes and proposals to Sales / BDM for customer review
Collaborate with Scoping and Proposal Advisor and Sales / BDM to refine deliverables based on customer feedback, requirements, and needs
Draft SOW upon approval of quote and proposal
Conduct quality control of all deliverables
Create proposals and SOWs for Fast Track and Express Review deals, confirming data and template accuracy
Confirm when to engage BDM for strategic opportunities

<b>Who You'll Work With</b>

You will act as a project manager for deals in the Propose and Agree phases of the sales process.You will manage deals from PID assignment to SOW completion, including the creation of quotes, proposals and SOWs. The Deal Accelerator facilitates collaboration between the Scoping and Proposal Advisor, DAT Estimating Support, and Sales and BDM to refine deliverables and promote transparency around deal status and escalations. 

 

<b>Who You Are</b>

Knowledge / Skills / Capabilities:
Strong understanding of Sales and Lead to Order Process, including proficiency with key systems (e.g. CCW, MDM, Contract Express)
Stakeholder relationship management
Strong business communication skills
Strong writing skills (need to validate which languages)
Cross functional leadership and collaboration
Strong project management skills
Strong problem resolution and escalation management
Know when to engage a BDM

Work Experience:8-10 yrs yrs

 <b>Why Cisco</b>

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. 

We Are Cisco. 



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