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Short Term Disability (STD) Associate, Disability Claims Examiner


Scottsdale, AZ
Job Code:
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Job Details

Position Title: Short Term Disability (STD) Associate, Disability Claims Examiner
Job Code: 450899
Job Location: Arizona-Scottsdale

The Associate Disability Claims Examiner is responsible for:


Primary duties include calculation of Short Term Disability (STD) benefits according to Plan Provisions.  This position requires the knowledge and understanding of STD policies and procedures to appropriately calculate the STD benefits due and manage the duration of a disability absence.


Follows through timely on plans.


Utilizes judgment and assesses risk when rendering claim decisions.

Documents all claim information including phone calls and correspondence.


Utilizes effective communication to obtain information both verbally and in writing, and provides information to the claimant and employer.


Ability to apply plan provisions.


Manages the needs of the clients.


May coach new associates.


Performs other duties as assigned.



  • College education is a plus

    Prior claim experience preferred 

    Strong written and verbal communications and time management skills required.

    Proficiency in PC-based programs such as Word and Excel.   

    Strong mathematical skills desired

    Detailed oriented

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.
Job Function: Claims
Schedule: Full-time
Apply on the Company Site
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