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Siebel Analyst

ADP


Location:
Norfolk, VA
Date:
11/20/2017
2017-11-202017-12-19
Job Code:
143583
ADP
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Job Details

JobId: 143583
Job Title: Siebel Analyst
Location: Norfolk, VA
Category: Technology
Employment: Full-Time
Open Date: 2017-11-11T06:05:31Z Close Date: 2022-11-10T00:00:00Z

Description:

Unlock Your Career Potential: Technology at ADP. Do you enjoy exploring, identifying and inspiring the future of the workplace and the lives of millions of people? At ADP, the world's largest B2B cloud company, our Technology team is comprised of brilliant engineers, architects, data scientists, infrastructure experts, and more. We were first in our industry to offer a SaaS solution and continue to push the envelope utilizing the latest operating platforms to deliver the highly automated, intelligent and predictive solutions that are redefining what is possible. Named one of Forbes' \"Most Innovative Companies\" and one of Computerworld's \"100 Best Places to Work in IT\", we are committed to leading the way in product development and research, empowering you to bring to life the latest innovations that will forever change the way businesses manage their most vital asset, employees.

POSITION SUMMARY/REQUIRED SKILLS:

  • Provide technical and operational support for Siebel and SFDC on complex production issues, processes and procedures and complete the analysis of data/processes and procedures that impact departmental effectiveness and financial results.
  • Gather appropriate and relevant documentation to identify and clarify actual issues and seek timely, reasonable solutions.
  • Develop relationships among staff and business partners that foster the ability to align and effectively collaborate.
  • Maintain a knowledge level of support areas conducive for effective analysis of solutions.
  • Identify user needs and requirements to existing and proposed systems. Document user requirements for purposes of development organization.
  • Manage compliance changes and upgrades impacting Siebel systems.
  • Provide Single Point of Contact and communications between Business Operations for Problem and/or Change Management inclusive of minor incidents, major problem events, system maintenance changes and major development projects; present business needs and provide relevant analysis and requirements.
  • Gain consensus on approach and details of systemic changes, verification and acceptance of changes in the production environment, and communications and coordination of business operations activities required throughout the problem/change cycle.
  • Use excellent functional technical, and project management knowledge and skills to perform assigned tasks.

#cb#
#LITECH


Software in the Cloud. Experts on the Ground:
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the \"Most Admired Companies\" by FORTUNE® Magazine, and recognized by Forbes® as one of \"The World's Most Innovative Companies,\" ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.


At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.



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