Singapore Sales Specialist Premium Services (SSPS)

  • Location:
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
  • Technology Interest
    Cloud and Data Center, Collaboration, Video, Internet of Everything, Networking, Security, Wireless, Mobility
  • Job Id

What You'll Do

The Sales Specialist Premium Services (SSPS) is a significant role in the growth of Cisco’s Advanced Services (AS) business within Singapore addressing Enterprise and Commercial accounts. You will understand (a) the customer IT infrastructure and install base (b) the gaps and challenges in term of customers pain points and business needs, and ability to address those challenges and convert into business benefits and outcomes through Cisco’s AS offers.

An essential part of the role is the ability to listen, collaborate and work with sales and cross functional team to scope and size Advanced Services requirements using consultative approach

Other responsibilities include:

  • 50% of the time spent is invested in supporting the Scope of Works (SOW) and Level of Effort (LOE), working in collaboration with the Cisco Partner and Cisco Internal cross functional team, which would be an outcome to directly based on customer interactions, engagements and requirements
  • 50% of the time is invested in driving sales, customer interactions, articulate business outcome and Cisco Value proposition up to deal structuring. These activities are realized through tight interlocks with the cross­ functional team

Who You’ll Work With

  • Executives and Senior Executive from Cisco most valued Enterprise Customers as a trusted advisor on Cisco’s AS Business Value and Outcome
  • Singapore Sales Team : Country Manager, Sales Managers, BDM, Integrated Sales Account Managers (IS AM), Client Services Manager (CSM), Pre-Sales System Engineer (SE), Product Sales Specialist (PSS)
  • The Advanced Services Team : Cisco AS Client Relationship Team (AS CRT), Cisco Global Deliver Center (GDC) and Cisco Delivery Team (AS IDT) are the key business partners in defining and executing on successful customer projects
  • Finance, commercial finance and legal and consultants as their prime source for crafting contracts and commercials meeting the customer’s and following Cisco’s approved complex deal guardrails
  • Legal Counsel and Cisco Commercial Finance; Singapore Sales Leaders from Country Manager and Sales Manager

Who You Are

You are a self-starter, both a team leader and player with a track record of success in combining technical and consultative business skills to drive the business. You have strong leadership skills and collaborative, work cross functionally while being able to handle conflicting pressures and priorities. You are able to manage time effectively and drive the deliver of Advanced Services business proposals either independently or through the use of Global Deliver Center. You have prior experience using web driven pricing, forecasting and approval process tools will be useful, but if not familiar with such tools, then the willingness and flair to ramp up quickly will be required.

Our minimum requirements are as follows :

  • Experience in strategic executive and/or senior management conversations (Director, VP, CXO)
  • Prior experience working or supporting Singapore Government/ Public Sector/ Ministry accounts
  • Proven ability to success in a matrix organization handling a number of different internal partners from Account Manager to VP level on a regular basis
  • Strong verbal and written communication, including executive-level formal and informal presentation skills
  • Creativity and Energy to drive Innovation including the ability to handle ambiguity and take calculated risk
  • 10+ years sales background and track record in MNC companies
  • Proficiency in Consultative and Value-Based selling experience is vital. This experience is crucial to translate business and technology requirements into Scope of Work and Level of Effort, leading to pricing model
  • Prior (a) Sales management experience (b) knowledge of Cisco Products Portfolio and (c) knowledge of Cisco Advanced Services practice and portfolio would be highly beneficial
  • Requires an undergraduate degree in Engineering/Computer Science, BS or BA required, MBA highly preferred
  • Ability to have tons of fun while pushing for success

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.


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