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Small Business Account Consultant - Overland Park, KS

UnitedHealth Group


Location:
Overland Park, KS
Date:
05/23/2017
Job Code:
1742107
Apply on the Company Site
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Job Details


Small Business Account Consultant - Overland Park, KS(Job Number:711889)
Description

Great account management is result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)
 
Primary Responsibilities:
  • Support renewal of existing business and increase the profitability of business through selling new business to current accounts
  • Supports sales efforts targeted at potential new and renewal accounts; determine appropriate product to position to brokers / customers on behalf of Account Executive
  • Prepares proposals for renewal and additional sales
  • Research, analyze and identify root causes of complex service issues for brokers and customers.  Direct dedicated functional experts (billing, customer service, claims, etc.) on corrective action steps/issue resolution to ensure end to end resolution of the issues. 
  • Lead, direct and conduct enrollment / benefit meetings and health fairs for assigned business
  • Educate and consult with brokers and employers on enrollment, benefits and electronic service processes
  • Influence, educate and train employer groups about UHCs online electronic services, tools, and technologies
  • Directly responsible for 1) Timeliness and quality of support provided to AEs, management, customers, and brokers 2) Number and quality of open enrollment meetings 3) Number and quality of customer / broker training sessions delivered on eServices and business impact resulting from that training
  • Multisite responsibilities
  • Subject matter expert for electronic services and customer enrollment
  • Promotes and supports new service model
  • Participates in special projects as requested by management


Job UHC Account Mgmt
Primary Location US-KS-Overland Park
Other Location 
Organization E&I Nebraska-Kansas
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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