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Solutions Manager

Cox Media Group


Location:
Atlanta, GA
Date:
08/17/2017
2017-08-172017-09-16
Job Code:
1712438
Cox Media Group
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Job Details

Company Cox Media Group
Title: Solutions Manager
JobID: 1712438
Category: Marketing
Industry: Cox Media Group
Job Type: Full-time

Description

Videa (www.videa.tv ) is a well-funded early stage start-up backed by Cox Enterprises in Atlanta, GA (Buckhead). 

Videa has JUST REVOLUTIONIZED the way television advertising is purchased with its best-in-class automated technology platform and services. Our supply side platform is the leading solution for local broadcasters and media buying agencies across the US. The problems we solve are complex and challenging. We invest heavily in our people and our technology in order to meet those challenges

We are aggressively deploying our products and services to stations and agencies across the US and currently have a need for a Solutions Manager whose main goal is to drive adoption. 

The strong client facing professional we seek will conduct training and serving as the SME regarding questions (on-site or via webinar) to users on how to successfully utilize Videa’s system, tools and dashboards. Candidates should be comfortable with travel and they must be able to drive/manage multiple simultaneous client engagements at a given time. 

Responsibilities include:
• Interacting regularly with customers (both internal and/or external) to provide leadership, expertise and guidance in translating how Videa processes and solutions will meet the customers’ needs. 
• Serving as the SME/product expert for clients, answering client questions specifically related to products and features
• Coordinating with Videa’s Implementation Team with regards product and training timelines.
• Continue to update training materials to incorporate newly released features or functionality.
• Creating custom market facing presentations for specific customers or templates to use by other team members.
• Building support process and define overall customer experience for stations using Videa Platform.
• Proactively contribute innovative ideas and/or recommend process efficiency and effectiveness solutions to senior management.
• Coordinate training and follow up meetings with customers as required 



Qualifications

• Undergraduate degree in Business, IT, Communications or related area of study required!
• A minimum of 5 years’ work experience, in broadcast television ad sales and/or broadcast media buying, or related.
• In-depth knowledge of Broadcast TV, Advertising, Cable or Media industries a must.
• Must be able to travel up to 50-80%.
• Outstanding oral and written communication skills; effectively communicate technical concepts to both technical and non-technical audience.
• Excellent presentation skills to clients and/or senior management. 
• Advanced analytical and problem solving skills to understand the problem/issue that the customer needs to have solved - involving in-depth research, asking correct probing questions, drawing valid conclusions, identifying risks and creating practices to avoid the risk
• Proficient with Microsoft Office with advanced Excel and PowerPoint, Visio functions
• Strong relationship building experience.
• At least three years customer facing experience with a proven track record of success. 












COX.339


About Cox Media Group

 

Cox Media Group is an integrated broadcasting, publishing, direct marketing and digital media company. The company’s operations currently include broadcast television stations, radio stations, daily newspapers and non-daily publications; and digital sites and services, like Rare.us, Clark.com, Dawg Nation, SEC Country, Hookem.com, Mundo Hispanico, Southern Kitchen and All22. Additionally, CMG operates the National Advertising Platform businesses of CoxReps - the country’s biggest television rep firm - Gamut, and Videa. For more information about Cox Media Group, please check us out online at www.coxmediagroup.com.



Organization: Cox Media Group

Primary Location: US-GA-Atlanta-3390 Peachtree Rd NE

Employee Status: Regular

Job Level: Manager

Shift: Day Job

Travel: Yes, 50 % of the Time

Schedule: Full-time

Unposting Date: Ongoing
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