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Special Needs Medical Director - Arizona

UnitedHealth Group

Phoenix, AZ
Job Code:
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Job Details

739684 Special Needs Medical Director Arizona

Special Needs Medical Director - Arizona (739684)

Position Description

Looking for a chance to drive measurable and meaningful improvement in the use of evidence-based medicine, patient safety, practice variation and affordability? You can make a difference at UnitedHealth Group and our family of businesses in serving our Medicare, Medicaid and commercial members and plan sponsors. Be part of changing the way health care is delivered while working with a Fortune 6 industry leader.


The Special Needs Medical Director will be responsible for providing clinical leadership and execution in support of UnitedHealth Group’s Special Needs Initiative.  The candidate will focus on kids with special needs as well as other micro populations in need of additional support.   This position will report directly to the General Manager of the Special Needs Initiative at UnitedHealthcare. The Special Needs Medical Director will collaborate with other UHG clinicians and resources supporting the Special Needs Initiative and will also build relationships / partnerships with experts in the external marketplace.  More specifically, the position will focus on a variety of efforts including furthering industry education in the special needs space, guiding clinical strategy for the overall Special Needs Initiative, conducting individual case reviews for families, working with industry partners to support development and family needs, and other efforts as required.  The position will collaborate with stakeholders across UHG and the industry to develop solutions that will help families better navigate the system, make better decisions, and improve their quality of life.


Primary Responsibilities:

  • Provide clinical guidance and leadership in support of the Special Needs Initiative, focused especially on the care delivery and social support strategies
  • Advance industry special needs education across the country, working with OptumHealth Education and other internal/external stakeholders.  Includes creating curriculum, engaging specialists, delivering some content, managing the program
  • Conduct individual family case reviews to understand history, gaps, and work with families and providers to offer advice on referral options for individuals with complex clinical needs
  • Work with the broader special needs team on developing the solution to the diagnostic odyssey problem, including establishing partnerships with care delivery systems and clinicians across the country
  • Work with the team to advance condition-specific roadmaps, laying out expectations and milestones for families, providers, and other members of the care team
  • Actively participate in team meetings focused on communication, feedback, problem solving, process improvement, staff training and evaluation, and the sharing of program results
  • Maintains a strong working knowledge of government mandates and provisions, clinical advancements, and best practices in the special needs space
  • Committed to being effectively engaged with our external constituents such as consumers / members, physicians, medical and specialty societies, hospitals and hospital associations, federal / state regulators, and market-based collaboratives
  • Represent the Special Needs Initiative and UHC in the external marketplace, advancing industry expertise through involvement in conferences and meetings with market stakeholders
  • Drive disciplined fact-based decisions

  • Execute with discipline and urgency: Drive exceptional performance; deliver value to the customer; closely monitor execution; drive operational excellence

  • Drive change and innovation though continually seeking and implementing innovative solutions; create a culture that thrives on continuous change; inspire people to stretch beyond their comfort zone; take well-reasoned risk; challenge "the way it has always been done"; change direction as required

  • Proven ability to execute and drive improvements against stated goals

  • Ability to develop relationships with network and community physicians and other clinicians

  • Visibility and involvement in medical community

  • Ability to successfully function in a matrix organization

  • Performance Driven - Sets and takes accountability for achievement of development objectives

  • Experience achieving alignment across multiple stakeholders, problem solver, solutions oriented

  • Solid organization, management, administrative and human relation skills, and a style, which exhibits maturity, leadership, sensitivity and teamwork

  • Communicates and leads in a manner that fosters collaboration, greater understanding, employee engagement and commitment to results

  • Ability to present/communicate with senior leaders and market stakeholders

  • Model and demand integrity and compliance

Required Qualifications:

  • Active, unrestricted physician license
  • Developmental Pediatrician
  • Current board certification in ABMS, ABP, or AOBMS specialty
  • 5+ years of clinical practice experience
  • Solid PC skills, specifically using MS Word, Outlook, and Excel
  • Excellent telephonic and interpersonal communication skills
  • Team player and strong teambuilding skills
  • Strong belief in EBM (Evidence Based Medicine), and familiarity with current medical issues and practices
  • Knowledge of the managed care industry
  • Creative problem solving skills
  • Data analysis and interpretation experience and skills
  • Excellent presentation skills for both clinical and non-clinical audiences
  • Experience establishing new partnerships

Preferred Qualifications:

  • Experience in other MS programs
  • Project management background

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: Special Needs Medical Director, Arizona

Job Details

  • Contest Number739684
  • Job TitleSpecial Needs Medical Director - Arizona
  • Job FamilyMedical and Clinical Operations
  • Business SegmentUHC Benefit Ops - Corporate

Job Location Information

  • Phoenix, AZ
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job Level
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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