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Specialist Optical Manufacturing Health and Wellness Support Center

Walmart


Location:
Rogers, AR 72758
Date:
02/01/2018
2018-02-012018-03-04
Walmart
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Job Details

912246BRReq ID:912246BRCompany Summary:What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, over 260 million customers and members visit our 11,695 stores under 59 banners in 28 countries and e-commerce websites in 11 countries. With fiscal year 2017 revenue of $485.9 billion, Walmart employs approximately 2.3 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It's all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.Job Title:Specialist Optical Manufacturing Health and Wellness Support CenterEmployment Type:Full TimeCity:ROGERSState:ARPosition Description:



+ Assists in managing multiple provider (for example, Medicare and third-party carriers) allocation process to ensure optical prescriptions are billed correctly

+ Completes work assignments and priorities

+ Complies with company policies, procedures, and standards of ethics and integrity

+ Enhances customer (Walmart and Sam's Club vision centers and labs) experience

+ Ensures optical compliance regulations needs are met

+ Receives and responds to various optical insurance requests, evaluations from Walmart and Sam's Club vision centers, and optical manufacturing ordering issues to ensure optical prescriptions are filled and patient visual requirements are met

Minimum Qualifications:



+ 1 year's experience in Shared Service environment or Contact Center (for example, call center, service help desk).

Additional Preferred Qualifications:



+ 1 year's basic experience with word processing, spreadsheet, database, email, and calendaring software (for example, Microsoft Office, Outlook).

+ 1 year's experience in Walmart Pharmacy or Vision Center.

+ 1 year's experience in customer service.

+ 2 years' experience in Shared Service environment or Contact Center (for example, call center, service help desk).

Category:Customer Service and Call Center Hourly/Salary:HourlyShift:0Division:WalmartRequisition Template:Health and Wellness
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