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Sr. Business Analysis Consultant PAAN/EDI Clinical Business Enablement (CBE) - Telecommute

UnitedHealth Group

Minnetonka, MN
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Job Details

756713 Sr Business Analysis Consultant PAANEDI Clinical Business Enablement CBE

Sr. Business Analysis Consultant PAAN/EDI Clinical Business Enablement (CBE) - Telecommute (756713)

Position Description

The Senior Business Analysis Consultant is responsible for supporting the technology needs for the Clinical Self Service team.  The role supports a Portal application, and Electronic Data Interchange (EDI) Technology.  The role has direct interaction with business partners and Subject Matter Experts to understand and define business needs for system enhancements.   The Senior Business Analysis Consultant must possess expertise and detailed knowledge of the system functionality supported so they can troubleshoot system issues, assess impact from requested changes, provide estimates, and perform testing.  This position will also work with business and users to recommend and drive strategies for optimizing the use of the system.  As a key resource and mentor to others, the role must maintain a high degree of accuracy and technical competence; possess superior attention to detail, and exhibit excellent oral and written communication skills.  The Analyst must have strong interpersonal skills, and have the ability to consistently meet deadlines.  Business Analysis support for all phases of the Software Development Life Cycle will be provided, and includes serving as an Agile Product Owner.


Primary Responsibilities:

  • Driving requirement gathering and analyzing business requirements for system enhancements on behalf of the Clinical business

  • Serving as an Agile Product Owner to provide guidance to the scrum teams

  • Conducting analysis on complex business problems, and making recommendations on solutions

  • Serving as a Subject Matter Expert for the applications and technologies supported

  • Mapping current and future state business workflows

  • Assisting business with strategic technology planning to streamline and improve business operations

  • Managing and tracking enhancements and technology roadmap

  • Gathering supporting information for business case creation

  • Creating and presenting program level updates to leadership

  • Performing User Acceptance Testing for system enhancements

  • Mentoring other Business Analysts, and setting a strong example for SDLC process, and business interactions

  • Coordinating production issue analysis, impact assessment, prioritization, timely resolution, testing, implementation, and communications

  • Coordinating the application adoption and transactional reporting activities, and participating in application adoption campaigns, expos, and other promotional activities

  • Coordinating the Net Promoter Score survey feedback actions to determine what system changes and enhancements should be considered

  • Coordinating the impact assessment and support of other programs that may have impact to the technologies supported


Required Qualifications:

  • BA/BS degree in Business, Technology, Clinical, or related field
  • Eight or more years of experience eliciting and writing business requirements, documenting business process, or systems analysis

  • Five or more years of experience as a Lead Business Analyst or an Agile Product Owner role that supports a technology application

  • Five or more years of experience mapping business process

  • One or more years of experience supporting technologies within an Agile framework

  • One or more years of experience performing User Acceptance Testing or QA testing

  • Ability to strategize and think big picture

  • Demonstrated ability to communicate ideas clearly, concisely and persuasively at all levels of an organization

  • Fast learner, analytical thinker, very detail oriented

  • Ability to work with technical teams and understand technical details

  • Intermediate experience using MS Word, Excel, Visio, and Powerpoint

  • Excellent time management, organizational, and prioritization skills, with the ability to balance multiple priorities

  • Demonstrated creative problem solving skills, adapting approach as needed for each engagement

  • Demonstrated ability to work independently in a matrixed environment

  • Demonstrated ability to work at all levels within a team structure

  • Excellent written and communication skills

Preferred Qualifications:

  • Experience supporting Electronic Data Interchange (EDI) transactions
  • Reporting and data analytics experience
  • Prior experience supporting healthcare or clinical systems or technologies
  • Project management or project coordination experience
  • Experience working with external software vendors

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Details

  • Contest Number756713
  • Job TitleSr. Business Analysis Consultant PAAN/EDI Clinical Business Enablement (CBE) - Telecommute
  • Job FamilyBusiness Operations
  • Business SegmentUHC Clinical Services

Job Location Information

  • Minnetonka, MN
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelDirector
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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