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Sr. Clinical Administrative Coordinator - Miramar / Tampa, FL

UnitedHealth Group


Location:
Miramar, FL
Date:
11/21/2017
2017-11-212017-12-20
Job Code:
740666
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Job Details

740666 Sr Clinical Administrative Coordinator Miramar Tampa FL

Sr. Clinical Administrative Coordinator - Miramar / Tampa, FL (740666)

Position Description

Let’s face it, no industry is moving faster than health care. And no organization is better positioned to move health care forward than UnitedHealth Group. We're out to use data, technology and people in ways that help drive change and make the health care system work better for everyone. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive. Take this opportunity to work with a Fortune 6 industry leader.
 
Primary Responsibilities
  • Act as a Subject Matter Expert for other team members
  • Manage the intake of members or the admission / discharge information post notification
  • Work with hospitals, clinics, facilities and the clinical team to manage requests for services
  • Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles
  • Resolve inquiries from members and / or providers
Part of the challenge here is dealing positively with members and providers in sometimes challenging circumstances. As a subject matter expert, you’ll also be the “go-to” resource for information. The flexibility to work evening hours will also be required.  Work in office at any Florida office location.
Required Qualifications:
  • HS Diploma or GED
  • 2+ years’ experience analyzing and solving customer problems
  • 2 or more years of experience working in the health care industry
  • 2 or more years of experience working with medical terminology
Preferred Qualifications:
  • Experience working with health care insurance
  • Experience in a hospital, physician's office or medical clinic setting
  • Clerical or administrative support background or experience working in a call center environment
  • Experience working with Medicare and / or Medicaid Services
  • Bilingual with ability to translate English to Spanish

Your confidence, decisiveness and perseverance will help you positively impact our patient lives. It’s an opportunity to do your life’s best work.(sm)

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 

 

Job Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims, Miramar, Tampa, FL, Florida

Job Details

  • Contest Number740666
  • Job TitleSr. Clinical Administrative Coordinator - Miramar / Tampa, FL
  • Job FamilyMedical and Clinical Operations
  • Business SegmentCommunity and State

Job Location Information

  • Miramar, FL
    United States
    North America
  • Other LocationsTampa, FL

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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