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Sr. Director of Revenue Cycle Operations - Sacramento, CA

UnitedHealth Group


Location:
Sacramento, CA
Date:
03/28/2017
Job Code:
1736295
Apply on the Company Site
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Job Details


Sr. Director of Revenue Cycle Operations - Sacramento, CA(Job Number:709408)
Description

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)

 

The Senior Director of the Prospect Park Center of Excellence (PPCOE) is responsible for daily operations of all Billing and Collections functions for 19 acute care facilities. This includes coordination with hospital departments affecting revenue cycle processes. This role will have operational and financial responsibility for core functional operations of billing, collections, system support, and expected reimbursement.
 
The Senior Director is expected to interact with other Optum360 leaders at the System level for those customer facilities serviced and deliver a positive impact on the company’s financial and operational performance. In this role, they will review progress against business case expectations and assures financial and operational risk is properly managed. The Senior Director is responsible for optimizing the financial performance of the facilities it serves. 

 

Major Responsibilities:

  • The Senior Director is responsible for achievement of client service level agreement targets including Cash, A/R, Denial, and Bad Debt targets
  • Development and oversight of operational plans
  • Collaborates with the client as appropriate to improve operational performance for RCM services
  • Work closely with the VP of Service Center Operations to communicate and report results
  • Provides leadership and input into the architecture, detail design and development of the business office organization
  • Oversees the deployment of company operating model (TOPs) and philosophy
  • Oversees and monitors progress against  specific business goals and cost containment efforts
  • Provides input on the refinement of service level agreements with customer leaders and representatives; responsible for market and area satisfaction with overall performance
  • Leads team in day to day operations of specific functional responsibilities
  • Performs duties and job responsibilities in a manner that supports the mission, vision and values of Optum360
  • Contributes to the development and implementation of strategic direction for the Revenue Cycle process for supported facilities
  • Oversees the monthly results and planning
  • Ensures that financial analyses, financial forecasts and routine reports are completed accurately and within established schedules for operational areas
  • Identifies and provides implementation recommendations  and  administration concerning means for reducing costs and/or increasing revenue based on market trends and industry operating procedures
  • Participates in the development of short and long term objectives that will assure the continued growth of Optum360 and the provision of healthcare services required by the community
  • Monitors performance and communicates with Information Technology management to ensure optimal use of installed technology, planned system conversions and identify future needs
  • Performs staff reviews and prepares performance documents for direct reports
  • Promotes employee engagement and satisfaction
  • Practices and adheres to the Mission and Values of Optum360
  • Assist Optum360 with designing Best in Class RCM Operating Model
  • Other duties as assigned
  • May require travel between the various locations, occasional travel out of the area and travel to outside offices

Job General Operations Management
Primary Location US-CA-Sacramento
Other Location 
Organization O360 Dignity Health Back Ops
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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