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Sr ICO Implementation Consultant - GA

Cox Automotive

Atlanta, GA
Job Code:
Cox Automotive
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Job Details

Company Cox Automotive
Title: Sr ICO Implementation Consultant - GA
JobID: 1718711
Category: Sales
Industry: Cox Automotive
Job Type: Full-time


The Implementation Consultant (IC) is responsible for integrating, implementing and executing our Best In Class KBB Instant Cash Offer (ICO) and KBB Price Advisor Participating Dealer (PAPD) setup in the field. The IC is also jointly responsible assisting in the development of our internal dealer field sales team’s knowledge and use of ICO/PAPD as well as working closely with those Performance Consultant (PC) teams. The IC is individually responsible for the implementation of between 18-20 dealers per month.

Key Responsibilities

  • To effectively implement the ICO/PAPD processes, tools and behaviors into an existing dealer location and /or group
  • To engage in high profile ICO/PAPD planning with external Executives, Dealership owners, General management and store level personnel
  • To ensure all ICO/PAPD product launches are effectively taken to market through the pre-launch and launch process with immediate results for the client
  • To build and develop strong working relationships with customers and all users at all levels from Dealer/owner/Decision Maker down
  • To work with ‘at risk’ clients, determine action plan to turnaround for success
  • Provide tailored solutions to the ICO/PAPD integration into an existing dealers process up to and including the Road to The Sale in order to achieve Best In Class results
  • To assist in the generating high client attendance to product launches with a goal of 90% minimum variable team attendance at launch day
  • To participate in product development/enhancement review sessions to continue in development as a KBB ICO/PAPD business partner while leveraging real time field experience
  • To schedule any travel in a way that allows for maximum time with clients and ‘reach’
  • To work with new PC team members as required in mentoring activities
  • To construct and communicate summary reports with appropriate documentation
  • To engage and participate in the exchange of ‘best practices’ across entire dealer field sales and performance consultant teams


  • 7+ years of experience in retail automotive (dealership) or a combination of experience in:
    • Retail automotive (dealership)
    • Like and relevant consultative Sales/Training experience in the automotive industry
  • Proven advanced relationship management capabilities
  • Demonstrated advanced communication skills (verbal, written, phone, interpersonal and presentation)
  • Proven ability and experience working with all levels of employee within a Dealership
  • Demonstrated ability to articulate and communicate in an engaging manner
  • Demonstrated advanced listening skills with an ability to detect problems and risks through all communication vehicles (in person, by phone, via email).
  • Demonstrated and proven advanced customer service skills and methodology
  • Demonstrated ability to work in both a team oriented and an individual environment
  • Proficiency in using Customer Relationship Management Systems.
  • Computer literacy including MS Office suite
  • Capable of traveling up to 85%, day and overnight


About Cox Automotive


Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit


Cox Enterprises and its subsidiary companies are Equal Opportunity employers – M/F/Vets/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Organization: Cox Automotive

Primary Location: US-GA-Atlanta-3003 Summit Blvd

Other Locations: Georgia,US,GA,,

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: Yes, 75 % of the Time

Schedule: Full-time

Unposting Date: Ongoing
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