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Sr. Licensed Behavioral Health Care Advocate - Watertown, NY

UnitedHealth Group

Watertown, NY
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Job Details

751081 Sr Licensed Behavioral Health Care Advocate Field based Watertown NY

Sr. Licensed Behavioral Health Care Advocate - Watertown, NY (751081)

Position Description

You have high standards. So do we. Here at UnitedHealth Group, this includes offering an innovative new standard for care management. It goes beyond counseling services and verified referrals to programs integrated across the entire continuum of care. That means you'll have an opportunity to make an impact on a huge scale - as part of an incredible team culture that's defining the future of behavioral health care.

***This role requires approximately 75% travel in and around the
Watertown/Utica/Potsdam region of Upstate New York.***

Primary Responsibilities:

  • Support day to day operations of team as subject matter expert for department  Review staff member assessments and collaborate with medical peers to determine appropriate levels of care
  • Assess and interpret customer needs and requirements
  • Review cases and analyze clinical information in conjunction with medical directors to determine the appropriateness of hospitalization
  • Manage escalated concerns/cases to resolution

You'll find the pace fast and the challenges are ongoing. You'll be expected to document and achieve measurable results. You'll also need to think and act decisively while working with a diverse member population.

Required Qualifications:

  • Independent licensed Master's degree level clinician in: Psychology, Social Work, Counseling or Marriage & Family Counseling; OR Licensed Ph.D. or Licensed PsyD; OR an RN with at least 2 years of experience in behavioral health (licensure must be independent,  current and unrestricted in the state of New York)
  • 3+ years of behavioral health clinical experience in an inpatient/acute setting or outpatient setting
  • Reliable transportation and ability to travel around the Watertown/Utica region of Upstate New York.

Preferred Qualifications:

  • Knowledge of Level of Care Guidelines (i.e., Milliman, Interqual, etc.)
  • Utilization review experience in an insurance company or managed care setting
  • Experience in discharge planning and/or chart review
  • Experience in inpatient/acute setting or outpatient setting
  • Bilingual language skills

We can provide you with meaningful challenges that can result in a strong sense of impact and fulfillment. Reach for more and discover your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: case manager, care advocate, social worker, therapist, counselor, mental health, behavioral health, managed care, substance abuse, inpatient, LP, LCSW, MFT, LPC, LCPC, RN, registered nurse, Watertown, New York, Upstate New York, telecommute, HARP

Job Details

  • Contest Number751081
  • Job TitleSr. Licensed Behavioral Health Care Advocate - Watertown, NY
  • Job FamilyBehavioral
  • Business SegmentOptum Operations

Job Location Information

  • Watertown, NY
    United States
    North America
  • Other LocationsUtica, NY

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelYes, 75 % of the Time
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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