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Sr. Manager Operations Strategy

Home Depot

Atlanta, GA
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Job Details

Sr. Manager Operations Strategy - Atlanta GA 30308 Skip Navigation
Job Details

Sr. Manager Operations Strategy (109698)

GA - Atlanta

  • Date Posted: Aug 8, 2017
  • Company: The Home Depot
  • Travel: None
  • Functional Area: Operations
  • Position Type: Full-Time
  • Relocation Provided: No

Position Description:

The Senior Manager of Operations Strategy will act as an ongoing thought partner to Operations Leaders. They will play a critical role in formulating the strategy for The Home Depots Operations team, spanning Store Operations, Asset Protection, Tool Rental & Repair, Workforce Operations, and Customer Care. This role will gather, analyze and organize information. They track industry and competitive trends, develop forecasting models and scenario analysis, examine strategic performance, spot emerging market opportunities, identify business threats, to develop recommendations for forward-looking business focus and improvements in
alignment with the companys strategy. The Sr. Manager Operations Strategy will be responsible for managing multiple projects simultaneously. The team will drive the strategic planning process, have ownership of EVP strategic projects and provides thought support and presentation compilation for senior leaders.

  • Drive large cross-functional projects focusing on bringing value to Home Depot through store operations process improvement 
  • Liaison with internal and external clients, operations staff, senior management/officers and others affiliated with project team 
  • Create and maintain multiple project work plans 
  • Manage issues and roadblocks faced during life of project and ensure issues are resolved 
  • Partner cross-functionally with Operations process teams and all other SSC functional areas in driving change within Home Depot 
  • Use high-level strategic thinking to see the big picture, solve multi-faceted problems, understand the fundamental parts of the problems throughout the organizaiton at all levels 
  • Identify new, effective processes that are likely to add value to the stores bottom line 
  • Determine goals, direction and action steps necessary to maximize short-term and long-term success of projects in departments 
  • Ability to select, retain and motivate high caliber cross-functional staff including direct reports and full-time resources committed to project from other functional areas 
  • Identify and correct key operational areas of improvement within Home Depot's core business.
  • Direct and indirect reports include 5-10 managers/supervisors/analysts from within Operations and dedicated from other functional areas. 
  • Reports to Dir of Operations.


Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements:

Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:
6 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

  • Advanced degree highly desirable; MBA preferred
  • Previous experience in strategy compilation and business analytic, notably in
  • retail/strategy consulting or corporate development
  • Experience influencing change and delivering results
  • Adept at statistics and data modeling
  • Extensive experience with PowerPoint - able to create a cohesive storyline through slides

Knowledge, Skills, Abilities and Competencies:
  • Strong understanding of Operations and/or field knowledge 
  • Proven track record in managing projects 
  • Ability to influence others cross-functionally 
  • Strong quantitative, analytic and business accumen skills 
  • Strong critical thinking and decision making ability 
  • Broad, strategic, original thinking to resolve complex problems

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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