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Sr. Operations Analyst – Building Services, Equipment

Home Depot

Atlanta, GA
Job Code:
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Job Details

SR OPERATIONS ANALYST – Building Services, Equipment - Atlanta GA 30308 Skip Navigation
Job Details

Sr. Operations Analyst – Building Services, Equipment (107179)

GA - Atlanta

  • Date Posted: Apr 27, 2017
  • Company: The Home Depot
  • Travel: None
  • Functional Area: Operations
  • Position Type: Full-Time
  • Relocation Provided: No

Position Description:
Senior Operations Business Analysts of the Building Services Equipment team are responsible for the following:

  • Vendor account management including but not limited to ongoing performance analysis of SLAs, contractual audits, coordinating business reviews quarterly
  • General work order management including escalations, invoicing processes, research of status updates, etc.
  • Capital and Expense budgeting, forecasting and planning as well as spend analysis
  • Support of stores, vendors and business partners as it relates to testing (proof of concepts) or allocating the appropriate equipment
  • Cost out initiatives and strategic sourcing events (executing RFPs)

Sr Business Analysts must possess a high level of analytical ability to identify problems while having the communication skills to articulate executable solutions.

 Key skills required include:

  • Leadership skills (often leading teams of people on a common goal - vendors and business partners)
  • Strong communication verbally as well as written (including presentation skills)
  • Technical and analytical skills (ability to use MS Office Suite including excel, access, powerpoint, etc.)

  • Lead Project Teams of Analysts and other associates 
  • Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization 
  • Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors 
  • Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge. 
  • Deliver presentations to teams and executive leaders and sponsors.
  • Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers) 
  • No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).


Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Typically requires overnight travel less than 10% of the time.

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:
3 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

  • A Bachelor's Degree
  • 3 years of work experience 

Knowledge, Skills, Abilities and Competencies:
  • Experience leading high performing teams 
  • Consulting management and/or project management. 
  • Strong quantitative skills such as statistics and data analysis 
  • Problem solving 
  • Strong Operations, Retail and/or field knowledge

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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